What are the responsibilities and job description for the Front Office Coordinator/Receptionist position at Birch Lake Dental?
Birch Lake Dental, established in 2000 is a family practice in White Bear Lake, MN. We are a fun, fast-paced, & energetic office. We take pride in our individualized patient care, detail-oriented service and high patient satisfaction.
We are passionate about delivering the best possible care to our patients. We have a small, efficient, sociable and inviting team. Our patient-base is loyal and friendly.
Front Office Coordinator
We are looking for someone who is self-motivated and wants to work in a fast-paced, team-oriented environment. This position requires someone who is comfortable with working independently and has the ability to multi-task.
Responsibilities:
- Answering phones and emails from patients and providers.
- Scheduling appointments.
- Checking patients in and out at the front desk.
- Checking insurance benefits and benefits eligibility requirements for patients.
- Filing patient charts and other paperwork in the patient database.
- Taking patient payments.
- Keeping the office neat and items stocked
- Multitasking duties
Candidate Qualifications:
- Self-motivated
- Dependable
- Can multi-task
- Demonstrates excellent organization & communication skills
- Wanting to learn and take on new challenges
- Can take constructive criticism
- Excellent social skills
- Team player
- Ability to separate work vs. home
Requirements:
High School Diploma or equivalent required.
Some college preferred (e.g., business, marketing, retail management, etc.) preferred but not required.
1 year of experience in a dental office is preferred but not required.
Pay rate will be dependent on qualifications and experience level.
Hours:
Mondays: 8:30am - 5:30pm
Tuesdays: 10am - 5:30pm
Wednesdays: 6:30am - 5:30pm
Thursdays: 6:30am -2:30
Fridays as needed
You may be asked to work more or less on occasion (i.e. someone is out sick, our schedule is busier or slower than normal, etc.)
If you are passionate about providing exceptional customer service and want to be part of a team that values individual patient relationships, we invite you to apply today at Birch Lake Dental!
Job Types: Full-time, Part-time
Pay: $18.00 - $27.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Health insurance
- On-the-job training
- Paid time off
- Uniform allowance
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- White Bear Lake, MN 55110 (Required)
Work Location: In person
Salary : $18 - $27