Office Manager

Summary Position Statement:

The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.

Responsibilities

• Greet customers and clients, handle patient inquiries
• Answer incoming calls, direct calls to appropriate person
• Handle and coordinate active calendars
• Schedule and confirm appointments
• Assist staff with department specific projects and reporting requirements
• Order and maintain office supplies and equipment, as required
• Assists with the processing, recording, and filing of a variety of documents
• Maintains confidential information
• Processes all release of information requests and must adhere to standards established by Alaska regulations that govern confidentiality of records
• Keeps a log of requests, and responds and records action taken

Qualifications

• In accordance with State of Alaska residential care licensing regulation and Medicaid, the applicant must be at least 18 years of age
• as required by legislative, regulatory, and funding overseers.
• Possesses excellent written and oral communication skills
• Possesses excellent problem solving skills
• Possesses information technology skills required to use agency equipment to carry out position functions
• Ability to function on an interdisciplinary team
• Ability to involve frequent changes of tasks using different techniques, procedures, working conditions, or degrees of attentiveness without loss of efficiency or composure.
• Ability to perform independent actions or judgment according to set standards without frequent supervision.
• Must be efficient, and able to multitask.
• Must be able to read, write, and speak English.
• Knowledge and understanding of all agency protocol, policy, procedure, plans program requirements.
• Excellent time management, organizational skills, and computer skills (Google Drive) are also necessary qualifications.
• Must demonstrate and display an understanding and sensitivity to serving a culturally diverse and/or special needs population.
• Must possess a clean driving record and have a valid state of Alaska driver’s license along with a valid certificate of insurance and auto registration.
• Must be able to pass a state and federal background check.

Equipment Used

• Mac Computer with Google Drive
• AKAIMS
• Fax Machine
• Copier
• Telephone
• Laminator

Physical Requirements:

• Ability to perform mainly sedentary work.
• Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday.
• Ability to perform repetitive keyboarding activities and operate general office equipment.

Working Location: Work is performed at the Birchwood Behavioral Health office..

Driving Requirements: Must be able to drive, have a reliable vehicle, and have a valid certificate of insurance for driving a personal vehicle for transportation between various locations within the Anchorage area. BBH employees do not transport clients in personal vehicles. This is only for one’s own individual transportation.

Licensure: All employees of Birchwood Behavioral Health must meet and maintain all statutory, regulatory and licensing requirements of the Department of Health and Social Services (DHSS) and Federal Medicaid standards. It is the responsibility of the employee to notify BBH immediately if they no longer meet requirements. All information regarding these requirements can be located at the DHSS website. (www.hss.state.ak.us)

Core Values

INTEGRITY: We recognize that a sound moral character, as well as adherence to ethical principles, is of the utmost importance in seeking to help others.

QUALITY: We recognize that every service that we provide should be completed to the best of our abilities and resources.

SAFETY: We recognize the importance of providing a safe environment for both our clients and our employees.

ACCOUNTABILITY: We recognize the need to be good stewards of resources that God has provided to us.

SPIRITUALITY: We recognize that all people have Spiritual needs and we encourage, but do not require, each client to grow in their relationship to and daily walk with Jesus Christ.

Philosophy of Care

• Student behaviors are viewed as symptoms -they are not done on purpose
• Treatment is complex -there needs to be a balance between flexible and rigid
• Student’s need predictability of environment and people
• Treatment is something done with a student; not to the student
• When students succeed; staff succeed

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Anchorage, AK 99507 (Preferred)

Work Location: In person

Salary : $20 - $22