What are the responsibilities and job description for the Breakfast Attendant position at Bird Dog Equity Partners?
About Us
Bird Dog Equity Partners is a hospitality-focused investment and management company that puts people first. Our purpose is to create lifelong relationships and enrich the lives of our team members, guests, and investor partners through exceptional service and operations.
The Bird 'Dogma'
We live by five core values:
Job Title: Breakfast Attendant
Job Type: Part-time, Hourly
Supervisor: General Manager
Summary
The Breakfast Attendant serves as a 'service ambassador' for our hotel, ensuring that every guest's breakfast experience is welcoming, positive, and satisfying. This role involves setting up, preparing, and restocking the daily breakfast while maintaining the highest standards of guest experience, organization, cleanliness, and safety.
Duties & Responsibilities
Experience, Skills, and Education
Position Requirements
Full-Time/Part-Time: Part-time
Location: Best Western Murdo
Bird Dog Equity Partners is a hospitality-focused investment and management company that puts people first. Our purpose is to create lifelong relationships and enrich the lives of our team members, guests, and investor partners through exceptional service and operations.
The Bird 'Dogma'
We live by five core values:
- We Put People First
This means prioritizing the needs and well-being of our guests, team members, and partners. - We Dependably Drive Results
Our goal is to consistently deliver high-quality service and results that exceed expectations. - We Constantly Keep a Positive Attitude
A positive attitude is essential for creating a welcoming environment and providing excellent service. - We Never Stop Improving, Ever
We strive to continually improve our processes, services, and ourselves to stay ahead of the curve. - We Relentlessly Solve Problems
We take ownership of problems and work tirelessly to resolve them efficiently and effectively.
Job Title: Breakfast Attendant
Job Type: Part-time, Hourly
Supervisor: General Manager
Summary
The Breakfast Attendant serves as a 'service ambassador' for our hotel, ensuring that every guest's breakfast experience is welcoming, positive, and satisfying. This role involves setting up, preparing, and restocking the daily breakfast while maintaining the highest standards of guest experience, organization, cleanliness, and safety.
Duties & Responsibilities
- Learn and execute daily menus, setup, presentation, and preparation methods for hot and cold food items.
- Perform opening activities each morning to ensure readiness and organization within assigned station.
- Monitor the breakfast area to ensure food items, accompaniments, and supplies are sufficiently stocked and available for guests at all times.
- Store food in proper containers and maintain proper storage and holding temperatures.
- Maintain inventory of food, beverages, and supplies to ensure proper pars for subsequent days.
- Clean and clear seating areas as needed.
- Wash serving utensils and equipment after service and return to storage.
- Greet, acknowledge, and welcome each guest.
- Engage with each guest as unique individuals, anticipating and listening attentively to their needs and requests.
- Exercise effective communication, relaying pertinent information to supervisors and fellow Breakfast Attendants.
- Maintain work area, including counter tops, utensils, equipment, and refrigeration units in a clean and sanitary condition.
- Maintain personal hygiene in compliance with applicable rules, regulations, and laws.
- Support other departments as needed and perform other duties as assigned.
Experience, Skills, and Education
- Prior experience in a busy, service-oriented operation; previous food service experience preferred.
- Extremely positive, outgoing, and friendly demeanor.
- Exceptional service orientation, with keen ability to focus on guest needs.
- Reliable and responsible character, with exceptional follow-up and attention to detail.
- Strong organizational skills, with ability to multi-task and manage numerous priorities within a fast-paced environment.
- Ability to lift 25 pounds unassisted and walk/stand for 6-8 hours.
- Ability to perform physical activity, including lifting, bending, stooping, balancing, reaching, and pushing.
- Ability to work consecutive early morning shifts.
Position Requirements
Full-Time/Part-Time: Part-time
Location: Best Western Murdo