What are the responsibilities and job description for the IT Operations Manager position at Birdon America, Inc.?
This position is located onsite in our Elmwood, LA office
Join the Birdon team and be a part of our growth!
Our Technology Team plays an integral role in ensuring our continued operations. This role reports to the Manager, Digital and IT Strategy and will lead and mentor the Digital and IT teams at Birdon. Some of your daily functions will include:
- Leading the provision of IT systems and services in accordance with Birdon’s standards, policies, operating procedures and agreed service levels.
- Leading the IT Operations team including the development, coaching and mentoring of team members (3).
- Leading the analysis, investigation, control and reporting of cyber-security threats, risks and incidents as the Technical Controls Officer for Birdon America Inc.
- Contributing to the diagnostics and resolution of incidents and issues via remote-support tools, telephone and on-site escalation of relevant incidents, requests and problems.
- Collaborating with cross-functional teams and leadership stakeholders to integrate solutions across various departments, including production, supply chain, finance, human resources and engineering.
- Collaborating with the Manager Digital and IT Strategy and the Manager of Digital and ICT Australia to adopt a consistent standard and seek to harmonize operating platforms for Birdon globally.
- Supporting digital transformation projects to ensure alignment with company objectives.
- Fostering relationship with IT vendors and partners to keep relevant with current technology industry trends, issues, and risks.
- Using and maintaining data-driven analytics to drive decision making and enhance user quality, reduce downtime and improve overall efficiency.
If you have 10 years’ experience in Information Technology roles, with a minimum of 5 years of leadership experience in both IT and Cyber Security, a bachelor’s in information systems, computer science (or related/relevant field) we want to talk to you!
Birdon is committed to the HEALTH and SAFETY of our workforce and to the ENVIRONMENT we work in. We expect this same commitment from all employees.
Birdon America Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Know Your Rights The Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request by emailing hr@birdon.us. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact hr@birdon.us for further assistance.
