What are the responsibilities and job description for the 2025 Ticket Operations Intern position at Birmingham Barons?
The Birmingham Barons are looking for an enthusiastic Ticket Operations Intern to provide support to our management team and excellent customer service to our patrons. A Ticket Operations Intern assists in the day-to-day operation of the Ticket Office. The ideal candidate will be able to learn quickly and function in a fast-paced and dynamic environment
Reports To: Director of Ticket Operations
Department: Tickets
Employee Type: Seasonal
Status Type: Full-Time
FLSA: Non-Exempt
Compensation: Hourly rate
Rate Range: $7.25/hour
Responsibilities:
- Learn Ticketing System
- Taking and fulfilling single game ticket orders (phone, internet and walk-up)
- Personally interact with fans and patrons you encounter
- Representing organization in the community
- Servicing new and existing season ticket holders
- Organizing season ticket holder events such as picnics, batting practice, etc.
- Answers questions concerning game times, game delays or rainchecks
- Assisting with Box Office Staff Management (hiring, training, scheduling)
- Assisting in overseeing both Regions Field ticket offices during all events
- Assisting the group sales department daily
- Assisting with tarp pulls when necessary
- Delivering pocket schedules
- Keeping upbeat atmosphere before, during and after games
- Occasional mascot/player appearances, participation in promotions including on-field activities and enter/exit gate sampling, and distribution of marketing material
- Other duties as assigned
Qualifications:
· Ability to meet deadlines and balance multiple tasks
· Ability to work effectively in a team environment
· Flexibility to work long days, evenings, weekends, and holidays
· Must be able to problem solve quickly, work efficiently in an intense environment
· Self-motivated, organized, and detail oriented
· Some heavy lifting is required
· Ticket and money handling experience is a plus but not required
General Physical Requirements:
· Ability to lift 25 lbs up to 50 lbs
· Ability to stand for up to 5 hours during a game
· Ability to work long hours, weekends & holidays
· Ability to work in adverse weather conditions, including but not limited to rain and heat
Company Description:
The Birmingham Barons are the proud Double-A affiliate of the Chicago White Sox. For ticket information, game schedule, promotions calendar or for additional information about Regions Field, visit barons.com or call (205) 988-3200. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
A standard criminal background check will be conducted prior to employment.
Salary : $7
