What are the responsibilities and job description for the Quality Control Supervisor position at Bishop Clean Care?
Minimum Requirements
Hours: 2:00pm - 10:00pm (Full-time)
Compensation of $15.00 - $18.00hr for a 40-hour work week for the first 90-day probationary period
- High school diploma or GED
- Valid driver's license with a clean record
- Must be able to pass a background check and be authorized to work in the U.S.
- At least 18 years of age
- Able to lift occasionally up to 40 pounds
- Minimum of 2 - years office, and/or scheduling experience
- Supervisory and Hands-on Employee training skills
- Prior cleaning experience is a plus
- Dependable, self-motivated, has attention to detail, strong interpersonal skills, and is organized
- Scheduling, time sheet, and shift experience
- Effective and respectful written and verbal communicator
- Thinks ahead and problem solves individually and as a team including having difficult conversations with staff
- Proficiency in Microsoft Suite including Word, Excel, Outlook, Teams, cloud-based servers, mobile app familiarity
- Ability to clean and maintain buildings personally and/or through cleaners
- Follows up with delegated tasks and reports
- Supervisors and front-line workers with a focus on employee accountability, customer service and customer satisfaction
- Assist with New Hire Orientation on a regular basis
- Hands - on training of new and existing employees on Company SOP, policies and building specification standards
- Coordinates with employees remotely to cover planned or unplanned absences through proactively having replacements trained and able to cover
- Monitor employee performance, provide constructive feedback and coaching, and follow through with appropriate disciplinary actions in a timely manner
- Ensures employee compliance with OSHA regulations, workers compensation, company SOP in facilities, and Company and Safety Policies
- Reports, documenting and scanning inspection forms, and updating schedules. Perform office functions and record keeping duties such as filling out reports
- Updates records in the mobile app and keeps digital and paper reports organized and filed
- Collaborates with management regarding the placement and promotion of any employee in a new or existing buildings
- Confidentially escalates employees, customers, and building issues to management through a daily summarized updates at the end of the shift
- Monitors and inspects buildings for cleanliness and be proactive on correcting issues and/or replacing cleaners in a timely manner
- Provides proactive and responsive customer service through effective, professional and prompt communication
Hours: 2:00pm - 10:00pm (Full-time)
Compensation of $15.00 - $18.00hr for a 40-hour work week for the first 90-day probationary period
Salary : $15 - $18
