Patient Account Representative

Job Description Bishop & Company is seeking candidates for a Patient Account Representative opportunity with a healthcare organization in Halawa, HI.Medical Billing and Collections RepresentativePosition Summary : Responsible for billing activities including but not limited to medical billing, re-billing of denials, payments, collecting on delinquent accounts, records retention, processing medical records requests, and assisting with other administrative duties.Job Duties : Responds to billing inquiries from the insurance carrier, patient and clients via telephone, in writing or in person. Manages the departments’ incoming telephone calls while providing excellent customer service. Updates accounts and rebills medical claims, patient statements or client invoices as appropriate. Processes credit card payments. Comprehensively document all account activity accurately and timely. Contacts patient or payors for additional information when necessary. Performs activities related to billing reconciliation and analysis. Analyzes and corrects errors from error processing queues. Generates and analyzes various reports and takes appropriate action. Reports payments to collection agencies. Completes follow-up of claims on a timely basis according to productivity guidelines. Reviews payment denials and discrepancies identified through EOB, remittance advices or payor correspondence and take appropriate action to correct these accounts. Resubmits claims to payors as necessary via electronic, fax or hard copy. Contacts insurance companies to verify patient’s eligibility. Qualifications : Required : High School diploma or equivalent. At least six (6) months customer service experience. At least six (6) months of experience in medical billing or collections. Preferred : Experience with filing and / or processing medical insurance claims. Experience with alphanumeric data entry. Prior work experience with Xifin. Skills : Ability to process and maintain high volume of work and multi-task assignments. Ability to communicate effectively in English, both in verbal and written form. Strong analytical and problem-solving skills. Ability to set priorities and make independent decisions with minimal supervision. Ability to work independently and as part of a team. Basic personal computer skills including Microsoft (MS) Word, MS Outlook, MS PowerPoint and Excel. Ability to manage time and other resources effectively. Ability to handle disputes and resolve conflict. Excellent customer service skills. Excellent phone etiquette skills. Additional Information : Temp to hire, Full time Location : Halawa, HIParking : Street parking on IwaiwaHours : Must be available Monday - Friday 830 am - 5 : 00 pmPay : $20.00 / hrBenefits : Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualifyBishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary / contract staffing. We charge no fees to our placed candidates and our temporary / contract employees. Our client services are 100% guaranteed.Please forward resumes to : Bishop & CompanyPhone : 808-839-2200Fax : 808-839-4844Website : http : / / www.bishopco.net /

• No relocation, In-state applicants only. Must be available to interview immediately.
• Location : Honolulu, HIEqual Opportunity Employer – Disability and Veteran

Salary : $20