IT Application Specialist

Employment Type: Full-Time, Salary, Exempt
Temporary/Permanent: Permanent
Deadline to Apply: This application will remain open for 14 days, ending on March 4, 2025
Compensation: Starting at $72,000.00 annually
Schedule: Monday - Friday with some nights and weekends as needed

Job Purpose

The IT Application Specialist will work closely with the Infrastructure Manager and the CIO to provide the advanced application technical support, maintenance, and optimization of the Museum’s applications, including troubleshooting complex IT application issues, implementing upgrades, supporting user access, and providing expert guidance to other IT staff while collaborating closely with business analysts and Museum leadership to identify and address application needs; essentially acting as a key technical leader in the application support domain. Performs other IT support duties, as assigned by the CIO and Infrastructure Manager, to accomplish the goals of the Museum.

Duties and Responsibilities

• Install, configure, support, and maintain application programs and client-server database management systems.
• Monitor, review, and recommend updates for aging applications, databases, and web systems, ensuring security and integration with new technologies.
• Collaborate with business analysts and managers to identify outdated systems and propose new, secure solutions.
• Perform advanced troubleshooting, problem-solving, and system log analysis to resolve complex application issues.
• Manage application updates, patches, and system upgrades, ensuring seamless transitions and optimal performance.
• Proactively monitor application performance, implement tuning strategies, and contribute to system architecture design.
• Lead application-related projects, mentor junior staff, and provide technical expertise on system enhancements.
• Maintain application security, monitor vulnerabilities, and ensure the integrity of data and systems.
• Work with the Infrastructure Manager on data storage, backup, and disaster recovery planning.

• Provide support for integrated application solutions, ensuring their success in the Museum's IT infrastructure.

• Perform additional IT support duties as needed to meet Museum goals.

Qualifications

• Education: Bachelor’s degree in Computer Science, Management Information Systems. Prefer Masters of Computer Science or MIS.
• Experience: 10 years in application technologies, database programming, and database management (preferably within Oracle environments).
• Database Management: 10 years’ experience in database management with SQL and PL/SQL programming skills in Oracle environments.
• Other Programming Languages: Knowledge of C, C , JAVA, HTML, XML, and web development tools.
• Application Development & Testing: Proven expertise in application software development & testing methodologies and working with cross-functional teams (business analysts, designers, QA engineers) for project success.
• Content Management & Tools Knowledge: Familiarity with FileNet, scanning, Crystal Reports, SAP development, and administration.
• Vendor & Project Management: Strong background in managing application development projects, including vendor coordination, timelines, budgets, and resource allocation.
• Security & Compliance: In-depth understanding of application security best practices and compliance regulations.
• Leadership & IT Management: At least 3 years in a leadership capacity with 10 years’ experience in IT application planning, analysis, design, implementation, and maintenance, including managing teams (e.g., help desk, information systems development, web development).
• System Development: Experience in ADLC/SDLC, from requirement gathering to deployment and maintenance.
• Familiarity with cloud and on-premise infrastructure.
• Experience in selecting and supporting applications for the organization is a plus.

Other Requirements

• Flexible work hours, including evenings and weekends as needed.
• Strong team spirit, with excellent attendance and attention to detail.
• Effective communicator with the ability to interact with business analysts, IT teams, and Museum staff.
• Skilled in prioritizing tasks, meeting deadlines, and diagnosing complex application issues.
• Strong problem-solving, analytical, and troubleshooting abilities.
• Eager to stay updated with emerging technologies and industry trends.
• Capable of working independently and collaboratively within the IT team.
• Proficient in Microsoft Office 365 Suite (Word, Excel, Access, PowerPoint, SharePoint, Teams).
• Strong organizational, management, and decision-making skills, with the ability to handle multiple priorities.
• Adheres to Museum policies and supports management decisions professionally.

Direct Reports

None

Physical Requirements

Occasionally required to stand for extended periods of time, climb stairs, lift heavy objects, and do repetitive tasks.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@bishopmuseum.org or 808-848-4171 if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Equal Opportunity Employer

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.

Salary : $72,000