Demo

IT Technician

Biz Technology Solutions, LLC
Greensboro, NC Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Are you stuck spinning your wheels at your current job? Are you looking to find a job where you can ACTUALLY make a difference and feel appreciated? Look no further! Biz Technology Solutions is looking for an IT Technician to help take our team to the next level. We are looking for a self-driven individual who likes to H ave fun, is A ccountable, willing to A dapt to an everchanging IT environment, is P assionate, and is ready to take their career to E lite status!

Who is Biz Technology Solutions?

We are an established and reliable IT company based out of Mooresville, NC with offices in Greensboro as well. We provide full-service technology services to small to medium size businesses. Our main goal is to manage, support, and streamline IT to local businesses. Our operational maturity, unified business solutions and credibility are what set us apart from other managed service providers!

Why BTS?

While work is important, we also understand a work / life balance and corporate culture are critical to having happy employees! Our average employee tenure is 7 years. Some of the perks you will receive as a BTS employee :

  • Competitive Pay
  • Hybrid work from home time
  • Paid time off, paid holidays, and volunteer time
  • Health, vision, and dental insurance
  • 401K Plans
  • Performance incentives pay
  • Paid gym memberships

Roles and Responsibilities

As a part of the IT Team, the IT Technician’s roles will include :

  • Providing high-quality technical customer support
  • Technicians will spend time out in the field at client sites as well as working remotely on client sites
  • One week quarterly you will be responsible for being on call
  • Technical skills that would be useful :
  • Windows desktop troubleshooting
  • PC setup and deployment
  • Windows Server support : User additions, password changes, etc
  • Server application troubleshooting (vendor management)
  • Fire Share permissions changes
  • Basic O365 administration
  • Server application upgrades and instillations
  • Active Directory administration
  • Server hardware instillation
  • Wireless troubleshooting
  • Email troubleshooting
  • Vendor support
  • Qualifications

  • Experience in a managed service environment is a plus
  • 1-3 years of direct work experience in IT support
  • Exceptional verbal and written communication skills
  • Excellent listening skills
  • Ability to work individually and as part of a team
  • Valid driver’s license and transportation
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