Mission Critical Operations Manager

Job Description

Job Description

Description : About Bizzell US :

Bizzell US (Bizzell) is a HUBZone-certified, consulting, strategy, investment, and technology firm that designs innovative solutions to help build healthy, secure, connected and sustainable communities in our nation and around the world. Bizzell leverages the combined experience of our diverse subject matter experts to develop data-driven, research-informed answers to the world’s most complex challenges – ensuring our clients achieve their vision and goals through innovative solutions.

Bizzell’s multiple-disciplinary team of experts brings decades of providing quality technical and subject matter expertise across multiple areas including health solutions, workforce innovation, global programs, managed services and facilities management. Our expert staff and consultants successfully engage with Federal, state, local and international governments to help them leverage their data in order to improve outcomes for the lives of residents. We accomplish this goal by working directly with our clients, assisting them with problem-solving solutions.

Bizzell provides customized, professional, and technical solutions and has a platform that stands at the forefront of Facilities Maintenance and Operations (M&O), merging advanced technology with strategic consulting to revolutionize facility management. Our commitment to excellence is evidenced through our comprehensive M&O services, ensuring that your facilities are not only efficient and reliable but also pioneering in sustainability and security. Catering to a broad spectrum of clients in both the government and private sectors, Bizzell provides comprehensive services, and specializes in managing large-scale operations and fostering connected communities, as demonstrated by our successful oversight of federal facilities across various states.

Bizzell's core values—Excellence, Integrity, Service, Innovation, Professional Development, People First, Diversity, and Collaboration—drive us to exceed expectations, providing a proactive, innovative approach to facilities maintenance.

Job Summary :

Bizzell US has an immediate need for a SFOF Manager to support our client JPL in Pasadena, CA. The project is approx. 3 million SF with more than 200 buildings on campus. The Space Flight Operations Facility (SFOF) Manager must be skilled with Building Management Systems (BMS) and have hands HVAC / Electrical experience. During non-core hours the SFOF Manager will interact with JPL customers when there are SFOF, BMS, and mechanical issues on the JPL site. The JPL facility operates 24 / 7 365 days a year. The SFOF Manager will provide additional SFOF support and be available during the non-core business hours. The SFOF Manager will have complete Maintenance and Operational accountability for B230 and B264, and 10 Stationary Engineers.

Requirements : Responsibilities :

• Provides the 1st level oversight of Bizzell's SFOF support group.
• Supports the team regarding Bizzell’s 24 / 7 / 365 site-wide after-hours trouble call “first responder” requirement.
• Directly supervises 10 SFOF Stationary Engineers spread across three shifts 7 days a week.
• Responsible for onboarding and training curriculums for all existing and new staff.
• Responsible for SFOF local operating procedures, including the annual review and revisions.
• Acts as backup for Bizzell's Electrical Engineering Manager and could be (at times) the primary point for scheduling 16.5 KV distribution coordination, preventative maintenance, and outages.
• Complete responsibility for all electrical and mechanical equipment, outages, and preventive maintenance for B230 and B264.
• Responsible for timely close out of all SFOF NCRs, RCFAs, Near Misses, and CARs.
• Responsible for representing the Bizzell SFOF group at necessary meetings with JPL (Jet Propulsion Lab) personnel.
• Ensures day-to-day preventive maintenance and repairs for the Space Flight Operations Facility (B230 and B264) are timely and meet all JPL contract deliverables.
• Ensures the SFOF Team maintains plant operations logs and performs daily and weekly rounds in bldgs. 230 and 264.
• Supports and ensures that the SFOF BAS / PCC (Power Control Console) Operator initiates Flash Reports for all critical equipment breakdowns and Facility Infrastructure interruptions. Provide field updates to Bizzell Management and JPL key customers when necessary repairs are made or when Facility Infrastructure is restored.
• Ensures the Stationary Engineer (PCC Operators and Rovers) addresses all critical B230 and 264 equipment issues and BAS alarms.
• Coordinate additional staffing / resource requirements through the BAS / PCC Operator on-site (during non-core hours) to handle emergencies beyond the capabilities of on-site staff.
• May also be required to interface directly with other Managers / Supervisors (e.g., Program Manager, Operations Manager, Maintenance Manager, SFOF Manager / Supervisor, and Leads) as required to address emergency situations.
• Recommend operational improvements and communicate system events to the SFOF Supervisor regarding the condition of buildings 230 and 264 during core hours. Work with the MRO group to provide vendor quotes and information on ordering material.

Key Qualifications :

Education and Experience :

Preferred : N / A

Physical Requirements :

Prolonged periods of sitting at a desk and working on a computer.

This position description should not be construed to imply that these requirements are the exclusive standards of the position or that they will be the sole basis for any subsequent employee evaluations.

Benefits :

Bizzell offers a wide range of benefits, including career development opportunities, short- and long-term disability and life insurance, and a 401(k) program with employer match up to 3%.

Equal Opportunity :

Bizzell is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, union status and / or beliefs, or any other characteristic protected by federal, state, or local law.