What are the responsibilities and job description for the Entry-Level Customer Service Assistant position at Bizzetta?
Job Title : Entry-Level Customer Service Assistant
Location : Chicago, IL
Company : Bizzetta
About Us :
At Bizzetta, we believe in turning possibilities into opportunities and opportunities into success. As a dynamic sales firm, we specialize in empowering businesses to achieve their goals through innovative strategies, exceptional service, and unparalleled results.
We are seeking a motivated and detail-oriented Entry-Level Customer Service Assistant to join our Chicago team. In this role, you will support our customer service operations by assisting with client inquiries, resolving issues, and ensuring seamless communication. This position is perfect for individuals starting their career and looking to gain valuable experience in a dynamic and supportive environment.
Salary Range :
37,000–$48,000 annually, based on qualifications and experience.
Key Responsibilities :
Respond to customer inquiries via phone, email, or chat promptly and professionally.
Assist customers with basic questions about Bizzetta’s services and processes.
Update and maintain customer information in our database accurately.
Escalate complex issues to senior team members as needed.
Support the customer service team in daily tasks, including scheduling and follow-ups.
Collaborate with other departments to ensure customer needs are met.
High school diploma or equivalent
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively.
A positive attitude and eagerness to learn.
Benefits :
Comprehensive health, dental, and vision insurance.
401(k) plan with company match.
Paid time off and holidays.
Professional development opportunities.
Flexible work environment.
Salary : $37,000 - $48,000
