What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Comvox Co?
Department: Comvox Co
Location: Chicago, IL
Compensation: $38,500 - $48,000 / year
Job Title: Entry Level Customer Service Assistant
Location: Chicago, IL
Company: Comvox Co.
About Comvox Co.:
Hey there, fellow communicator! We're Comvox Co, and we're on a mission to revolutionize the way you connect and communicate. Founded with a passion for seamless conversations and innovative technology, we're not your average communications company.
Job Summary:
The Entry Level Customer Service Assistant will assist customers with inquiries, resolve issues, and provide administrative support to ensure smooth daily operations. This role is ideal for a detail-oriented and personable individual looking to grow their career in customer service.
Key Responsibilities
- Assist customers with inquiries, providing accurate information and resolving issues promptly.
- Process orders, handle returns, and follow up on customer requests.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to resolve complex customer issues and ensure client satisfaction.
- Prepare and update reports related to customer service activities.
- Support the administrative needs of the customer service team, including scheduling and documentation.
- High school diploma or equivalent; some college coursework is a plus.
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks while maintaining attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Eagerness to learn and adapt in a team-oriented environment.
Benefits:
- Competitive hourly wage with opportunities for performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and flexible work schedules.
- Opportunities for career advancement and ongoing training.
Salary : $38,500 - $48,000
