What are the responsibilities and job description for the Revenue Operations Analyst position at BizzyCar?
About BizzyCar
BizzyCar is a B2B SaaS company transforming the automotive care experience for consumers, dealerships, and manufacturers. Our mission is to simplify car repairs, enabling consumers to resolve issues like recalls without leaving home or work. Through our automated platform, we streamline the process from manufacturers to dealers to customers, significantly reducing notification times and making repair scheduling seamless. Dealers benefit from increased repair revenue and strengthened customer relationships, while OEMs avoid costly fines.
We are solving a $22B industry challenge, with over 70 million cars on the road having unresolved recalls. BizzyCar is a fast-paced, results-driven company with an experienced leadership team skilled in building high-value businesses. Employees enjoy competitive pay, equity opportunities, and medical benefits. While we’re a dispersed team, we prioritize collaboration and meet quarterly to maintain our strong culture.
About The Role
BizzyCar is looking for a Revenue Operations Analyst to focus on Customer Success. In this highly collaborative role, you will own our revenue enablement tools and drive the continuous improvement of our revenue processes and analytics while partnering directly with our leadership team. Your efforts will transform how we do business and level-up our capabilities to help build a high-performing business. You will learn how to connect your efforts to measurable company objectives, prioritize the most impactful innovations, and move quickly to unlock value.
This position is essential to the success of our automotive dealership partners and OEM partners and our company. You will help our industry put safer used cars on the road, create revenue growth for our customers, and solve challenging problems through technology and innovation.
Responsibilities
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and benefits package including paid time off, medical, dental, 401k, vision and equity benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. To learn more about our company please visit: www.BizzyCar.com.
What We Offer
At this time, the company does not provide sponsorship for U.S. visas or immigration benefits. To that end, the company does not provide financial, legal or administrative support for employment-based U.S. immigration benefits. In compliance with the Immigration Reform and Control Act of 1986, and as a condition of employment, all employees must complete the Form I-9 and present unexpired documents showing that the employee is legally authorized to work for any employer in the United States.
BizzyCar is a B2B SaaS company transforming the automotive care experience for consumers, dealerships, and manufacturers. Our mission is to simplify car repairs, enabling consumers to resolve issues like recalls without leaving home or work. Through our automated platform, we streamline the process from manufacturers to dealers to customers, significantly reducing notification times and making repair scheduling seamless. Dealers benefit from increased repair revenue and strengthened customer relationships, while OEMs avoid costly fines.
We are solving a $22B industry challenge, with over 70 million cars on the road having unresolved recalls. BizzyCar is a fast-paced, results-driven company with an experienced leadership team skilled in building high-value businesses. Employees enjoy competitive pay, equity opportunities, and medical benefits. While we’re a dispersed team, we prioritize collaboration and meet quarterly to maintain our strong culture.
About The Role
BizzyCar is looking for a Revenue Operations Analyst to focus on Customer Success. In this highly collaborative role, you will own our revenue enablement tools and drive the continuous improvement of our revenue processes and analytics while partnering directly with our leadership team. Your efforts will transform how we do business and level-up our capabilities to help build a high-performing business. You will learn how to connect your efforts to measurable company objectives, prioritize the most impactful innovations, and move quickly to unlock value.
This position is essential to the success of our automotive dealership partners and OEM partners and our company. You will help our industry put safer used cars on the road, create revenue growth for our customers, and solve challenging problems through technology and innovation.
Responsibilities
- Own our HubSpot Service Hub instance and other Customer Success Software and tooling
- Research, design, document and implement operational improvements to customer success and value delivery
- Manage our customer success dashboards and reports in Tableau, HubSpot and other BI tools
- Train CS team members and serve as primary contact for all platform and analytics questions related to CRM, BI, and other platforms
- Work with COO to support new product and capability developments in value delivery by leveraging technology platforms
- Collaborate with senior leadership to ideate and prioritize capability-building projects
- Bachelor’s degree
- 2 years of relevant work experience supporting sales, customer success or similarly tech-driven and analytically rigorous role in finance or operations
- Admin experience with HubSpot, Tableau or Salesforce
- High intellectual curiosity and strong ability to learn
- Comfortable with ambiguity and self-motivated
- Highly proficient in declarative (non-code) software configuration
- Highly proficient in handling, analyzing and presenting data
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and benefits package including paid time off, medical, dental, 401k, vision and equity benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. To learn more about our company please visit: www.BizzyCar.com.
What We Offer
- Competitive salary and benefits package
- Opportunities for growth and professional development
- Collaborative, innovative work environment with a passionate team
- The chance to make an impact in a high-growth, cutting-edge company at the forefront of automotive technology
At this time, the company does not provide sponsorship for U.S. visas or immigration benefits. To that end, the company does not provide financial, legal or administrative support for employment-based U.S. immigration benefits. In compliance with the Immigration Reform and Control Act of 1986, and as a condition of employment, all employees must complete the Form I-9 and present unexpired documents showing that the employee is legally authorized to work for any employer in the United States.
