What are the responsibilities and job description for the Intake Coordinator - Hospice (non-clinical) position at BJC?
BJC Home Care has a rare hospice referral intake coordinator position open! Join our team in providing critical hospice support to ensure those in need receive timely care.
Medicaid, Medicare, insurance verification experience highly preferred.
Hospice experience is a must.
Hours 10 a.m. to 6:30 p.m.
Overview
BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs.
BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.
Hospice, the final stage of BJC's continuum of care, is a special kind of caring for patients with a life-limiting illness. Services are provided in the comfort of the patient's home or skilled nursing facility. The Hospice staff are sensitive to the physical, psychosocial, emotional and spiritual needs of terminally ill adult and pediatric patients and their families. We provide a multi-disciplinary team of healthcare professionals and volunteers, specially trained in symptom management, pain control, counseling and bereavement services for the dying. Our Hospice services include alternative therapies such as music, art and massage therapy. Our Hospice programs provide palliative care by helping patients manage their pain and symptoms while living their lives with daily peace and dignity.
Preferred Qualifications
Role Purpose
The Intake Coordinator (non-clinical) is responsible for coordinating patient services during the home care intake process. This position manages all requests received via multiple work queues, monitoring potential patient admission dates and determining their eligibility for services. This position works with internal and external customers (patients, physician/referral sources, case managers, etc.) to ensure an outstanding customer experience. The Intake Coordinator – HCS also collaborates with management and various team members to meet the CREST (compassion, respect, excellence, safety, teamwork) values and vision of BJC.
Responsibilities
Minimum Requirements
Education
Experience
Supervisor Experience
Preferred Requirements
Education
Experience
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
