What are the responsibilities and job description for the Practice Administrator Primary Care position at BJC?

Additional Information About the Role

Excellent People Leader Management Opportunity in Primary Care.

Join our dynamic team with BJC Medical Group in Chesterfield. Lead a thriving group supporting Internal and Family Medicine with 4 Physicians and 2 APPs, and 12-15 office employees.

Ideal candidates will bring:

- at least 2 years of people leader and management experience

- experience supporting physicians, and

- experience in change management, process improvement and lean management.

This full-time position day position includes administrative on-call responsibilities, offering a perfect blend of challenges and rewards. If you're ready to make a difference in health care and drive operational excellence, this is the role for you!

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

Preferred Qualifications

Role Purpose

The Practice Administrator leads the business and clinical operations at one or more ambulatory clinics. This role provides comprehensive on-site leadership for clinical and non-clinical operations. Responsibilities include direct supervision of approximately 15-25 providers, management of clinical and non-clinical leaders and staff, managing patient experience, managing financial and administrative activities and developing plans to support operational and team success. Practice Administrators collaborate with hospital departments to ensure operational goals of the practice and partner hospitals are met.

Responsibilities

Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

Interacts and collaborates regularly with providers to give direction and oversight of effective schedules, efficient clinic work flow and patient flow. Establishes and maintains a cooperative relationship of trust and engagement with providers. Collaborates with Physician Leaders as needed.

Develops and implements business plans in alignment with larger short/long-term organizational goals. Uses BJC high reliability operating systems to monitor overall department performance toward goals, makes adjustments based on trends, and leads performance improvement efforts.

Leads and participates in daily huddles and rounding for facilitation of patient flow to ensure patient, employee and provider satisfaction. Develops and implements department standard work and procedures. Available for immediate and timely response to barriers or obstacles to daily workflows. Escalates issues as appropriate via established processes to ensure timely resolution.

Minimum Requirements

Education

High School Diploma or GED

Experience

2-5 years

Supervisor Experience

< 2 years

Preferred Requirements

Education

Bachelor's Degree

- Business/HC Admin

Experience

5-10 years

Supervisor Experience

2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Pension Plan*/403(b) Plan funded by BJC
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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