What are the responsibilities and job description for the Automotive Sales Service Representative position at BL Performance?
Position Overview:
As a Service Writer with a focus on sales, you will be a critical link between our customers and our auto repair shop, responsible for providing exceptional customer service and driving sales growth. In this role, you will interact with customers, assess their vehicle service needs, and recommend services while ensuring a positive customer experience. Your primary goal is to boost sales, achieve revenue targets, and contribute to the overall success of the business.
Key Responsibilities:
- Customer Interaction
- Sales Focus
- Work Order Preparation
- Customer Follow-Up
- Documentation
- Service Advisor Collaboration
- Team Work
Skills, Abilities, and Knowledge:
- Sales Skills: Strong sales and persuasion abilities to encourage customer authorization of recommended services.
- Customer Service: Excellent communication and interpersonal skills to create a positive customer experience.
- Technical Knowledge: Advanced knowledge of automotive repair and maintenance services.
- Organization: Strong organizational and time management skills to handle multiple customer interactions and service recommendations.
- Teamwork: Ability to collaborate effectively with service advisors, technicians, and other team members.
Qualifications:
- High school diploma or equivalent.
- Valid Driver's License.
- Previous experience in a customer service or sales role in the automotive industry.
- Proficiency in office software applications (e.g., Microsoft Office Suite and Google Workspace). Ability to learn other platforms and programs that the company uses.
- A positive attitude, a strong work ethic, and a commitment to achieving sales goals.
- Meet the physical demands of the job.
All full-time employees are eligible for company benefits and discount programs.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Ability to Commute:
- Roseburg, OR 97470 (Preferred)
Ability to Relocate:
- Roseburg, OR 97470: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20