What are the responsibilities and job description for the Inside Sales Representative (Products/Government) position at Black Box Careers?
Job Responsibilities:
- Generates leads through various sourcing activities including: Cold calling, follow up calls, searching customer databases, internal and external referrals, and networking. Identifies and qualifies opportunities and proactively promotes Black Box within assigned market.
- Responsible for building and managing an active pipeline of new business opportunities through prospecting and lead nurturing and prioritizing resources to build a strong and sustainable opportunity pipeline.
- Make sure all prospective leads are properly captured into Salesforce.com to ensure proper levels of attention and engineering resource allocation.
- Ensure relationships with customers are well-managed and that future customer requirements are understood and responded to effectively, managing priorities as needed. Anticipate customer business drivers and requirements to proactively deliver updates and responses.
- Works closely with other team members and departments for support in responding to customer needs and to facilitate a smooth transition throughout the internal sales and implementation processes. May support and work closely with Account Managers and Sales Engineers within a business group.
- Develops new and existing accounts through effective solution selling; implements sales strategy from opening presentation and bidding through closing.
- Maintains awareness of gross profit, margin and related financial objectives to ensure achievement of assigned quota and company objectives.
- Maintains a high volume of customer touches and meets or exceeds call time expectations.
- Responsible for providing weekly forecast updates on Salesforce.com opportunity funnel to Sales Operations Team.
- Additional duties as assigned.
Skills, Knowledge, Abilities:
- Excellent communications, presentation, and interpersonal skills in both oral and written forms.
- Ability to stay current with market/industry dynamics.
- Knowledge of data communications products and services.
- Ability to identify and analyze customers’ business needs.
- Ability to effectively learn and utilize required software and system applications.
- Ability to work overtime as necessary.
Qualifications:
- High School Diploma/GED, Associates Degree preferred.
- 3 years of experience in similar sales role within the technology products sector.
- Ability to travel 5% of the time.
