What are the responsibilities and job description for the Resort Ambassador position at Black Desert Resort?
About Us
At Black Desert Resort, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and well-being. Our commitment to a People-First culture is reflected in our approach to employee development, benefits, and relationships. We offer comprehensive health insurance, retirement plans, paid time off, and unique perks like on-site wellness programs, local discounts, and employee rates on hotel stays.
Location Description
Located in the stunning landscape of Southern Utah, Black Desert Resort offers a luxurious experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and upscale amenities including dining options, a conference center, spa, and retail space.
Job Summary
A Doorman/Bellman at Black Desert Resort is responsible for providing a warm and welcoming first impression to guests, assisting with luggage, driving resort vehicles, and ensuring a seamless arrival and departure experience. This role plays a vital part in delivering exceptional guest service and reports to the Front Office Manager or Guest Services Manager.
Key Responsibilities:
- Greet guests warmly and provide assistance with luggage and other items upon arrival and departure.
- Escort guests to their rooms, providing information about the resort's amenities and services.
- Assist with the transportation of luggage to and from guest rooms in a prompt and courteous manner.
- Drive resort vehicles to transport guests to various locations within the resort or local area.
Qualifications:
- Previous experience in a similar role in a hospitality setting is preferred.
- Valid Utah driver's license and satisfactory driving record.
- Strong communication and interpersonal skills.
- Ability to work efficiently under pressure and handle multiple tasks.
