What are the responsibilities and job description for the IT Help Desk Level 1 / Level2 position at Black Diamond Technologies?
Job Description
Job Description
Organization
Through clinical services, education, and research, Our client is one of the nation’s leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals. When you join this organization, you are joining a team of over 230 collaborators comprised of clinicians, educators, researchers, therapists-in-training, partners, and administrators across four service sites. Our client is a strong, independent organization focused on advancing the world of behavioral health.
Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications :
- College Degree or technical degree (computer science-oriented a plus)
- Solid communication skills
- Punctual
- Knowledge and expereince with PC trouble shooting
- Knowledge and experience with PC networking
- Knowledge and expreince with basic wireless networking
- Basic understanding Windows 10 OS
- Basic understanding Mac 10.14 Mohave OS
- Basic understanding Chrome OS
- Basic understanding of Windows Active directory
- Experience with opening and finishing technical tickets with little supervision
If you are good with both IT and with people, a good communicator, and highly reliable, we want to take a look at your resume!
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