What are the responsibilities and job description for the CIVILIAN DISPATCHER (PT) position at Black Hawk County?
Job Summary
Under general supervision; operates a variety of communication equipment in the dissemination of information to law enforcement/emergency medical personnel; performs related work as required. Job Responsibilities
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
~ Must be capable of regular and predictable attendance at a specified location in order to perform assigned tasks.
~ Operates communication equipment (PBX system, radio and telephone console) to receive and dispatch emergency information and/or emergency medical personnel.
~ Types various forms and reports.
~ Maintains log of telephone and radio calls received/transmitted.
~ Maintain knowledge of standard sheriff's office practices and procedures.
~ Other duties as assigned
SUPERVISION RECEIVED:
~ Supervision is received from Director of the Consolidated Communications Center, or other designated supervisor.
SUPERVISION EXERCISED:
~ No functional and administrative supervision is exercised over support staff. Minimum Required Qualifications
~ High school diploma or GED required.
~ Minimum six (6) months related experience preferred.
~ Must be able to type 30 wpm with accuracy and proficiency. Employee is regularly required to sit and use hands and fingers to type.
~ Must complete Control Terminal Agency Training mandated by the National Crime Information Center within six (6) months after date of employment within the Consolidated Communications Center.
~ Knowledge and previous experience operating a CRT and teletype system preferred. Knowledge, Skills and Abilities
Knowledge, Skills and Abilities -
~ Excellent written and verbal communication skills with the ability to speak in a clear, concise and distinct voice are required.
~ Ability to think and respond promptly during tense and stressful situations.
~ Ability to record information in a given sequence.
~ Ability to read and write English accurately.
~ Ability to deal effectively with associates and the general public.
~ Must be proficient in computer software applications.
Work Environment and Physical Demands
The work environment and the physical demand characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Refer to the "Essential and Marginal Function Analysis" statement for a complete description of essential functions and functional requirements. Additional Information
All applicants will be initially evaluated based on the information included in the application only. Therefore,
it is important to complete your online application accurately and
thoroughly as it relates to the position requirements. Resumes,
transcripts, certifications and other supporting documentation may be
required for further consideration. Applicants considered best qualified
will be asked to continue in the selection process.
An online application is required. To apply, submit: 1) online application at https://ia-blackhawkcounty.civicplushrms.com/careers/ (or click the APPLY NOW button at the top of the page; and 2) proof of education and/or required certification(s).
An eligible and
qualified veteran may be entitled to preference in employment under Iowa
Code §35C.1. A veteran is an individual who meets the definition set
forth in Iowa Code §35.1.In order to assert this preference a voluntary
veterans preference form must be included. Applicants will receive
notifications by email.
Note: The application contains a required Supplemental
Questionnaire. Your responses to these questions will assist in
screening applications to determine who continues in the selection
process. Responses should be informative and concise; not responding
appropriately may eliminate you from consideration. Do not refer to a resume or other documentation.
Application Special Instructions
The Black Hawk County Consolidated Public Safety Communications Center is accepting applications for the position of Civilian Dispatcher. A hiring list of the top candidates will be developed from those who pass the required examinations and oral interview process based upon a combined score. The hiring list will be used to fill part-time dispatcher vacancies that may occur throughout the year.
REMINDER: Applicants are required to take the Dispatcher Test exam, you will be contacted at the email listed on your application to schedule a time to complete the exam.
Should you have any questions, please call (319) 291-2680 for further assistance.
Under general supervision; operates a variety of communication equipment in the dissemination of information to law enforcement/emergency medical personnel; performs related work as required. Job Responsibilities
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
~ Must be capable of regular and predictable attendance at a specified location in order to perform assigned tasks.
~ Operates communication equipment (PBX system, radio and telephone console) to receive and dispatch emergency information and/or emergency medical personnel.
~ Types various forms and reports.
~ Maintains log of telephone and radio calls received/transmitted.
~ Maintain knowledge of standard sheriff's office practices and procedures.
~ Other duties as assigned
SUPERVISION RECEIVED:
~ Supervision is received from Director of the Consolidated Communications Center, or other designated supervisor.
SUPERVISION EXERCISED:
~ No functional and administrative supervision is exercised over support staff. Minimum Required Qualifications
~ High school diploma or GED required.
~ Minimum six (6) months related experience preferred.
~ Must be able to type 30 wpm with accuracy and proficiency. Employee is regularly required to sit and use hands and fingers to type.
~ Must complete Control Terminal Agency Training mandated by the National Crime Information Center within six (6) months after date of employment within the Consolidated Communications Center.
~ Knowledge and previous experience operating a CRT and teletype system preferred. Knowledge, Skills and Abilities
Knowledge, Skills and Abilities -
~ Excellent written and verbal communication skills with the ability to speak in a clear, concise and distinct voice are required.
~ Ability to think and respond promptly during tense and stressful situations.
~ Ability to record information in a given sequence.
~ Ability to read and write English accurately.
~ Ability to deal effectively with associates and the general public.
~ Must be proficient in computer software applications.
Work Environment and Physical Demands
The work environment and the physical demand characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Refer to the "Essential and Marginal Function Analysis" statement for a complete description of essential functions and functional requirements. Additional Information
All applicants will be initially evaluated based on the information included in the application only. Therefore,
it is important to complete your online application accurately and
thoroughly as it relates to the position requirements. Resumes,
transcripts, certifications and other supporting documentation may be
required for further consideration. Applicants considered best qualified
will be asked to continue in the selection process.
An online application is required. To apply, submit: 1) online application at https://ia-blackhawkcounty.civicplushrms.com/careers/ (or click the APPLY NOW button at the top of the page; and 2) proof of education and/or required certification(s).
An eligible and
qualified veteran may be entitled to preference in employment under Iowa
Code §35C.1. A veteran is an individual who meets the definition set
forth in Iowa Code §35.1.In order to assert this preference a voluntary
veterans preference form must be included. Applicants will receive
notifications by email.
Note: The application contains a required Supplemental
Questionnaire. Your responses to these questions will assist in
screening applications to determine who continues in the selection
process. Responses should be informative and concise; not responding
appropriately may eliminate you from consideration. Do not refer to a resume or other documentation.
Application Special Instructions
The Black Hawk County Consolidated Public Safety Communications Center is accepting applications for the position of Civilian Dispatcher. A hiring list of the top candidates will be developed from those who pass the required examinations and oral interview process based upon a combined score. The hiring list will be used to fill part-time dispatcher vacancies that may occur throughout the year.
REMINDER: Applicants are required to take the Dispatcher Test exam, you will be contacted at the email listed on your application to schedule a time to complete the exam.
Should you have any questions, please call (319) 291-2680 for further assistance.
