System Analyst - MDMS

Job Specifications

Operate and maintain the Black Hills Energy Meter Data Management System with accentuation of data integrity. Lead the continuous efficient and effective accumulation, analysis, and reporting of energy collection measurements from the Black Hills Energy electric and gas distribution networks into the MDMS System, with an emphasis on endpoint energy delivery.

PAY RANGE: $23.20 - $34.66 per hour (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP: Manager, MDMS & Analytics

LOCATION: Our corporate Headquarters in Rapid City, South Dakota

ESSENTIAL JOB FUNCTIONS:

• Monitor the fulfillment of billing requests; troubleshoot estimate missing and non-validated register read data as necessary, and manually fulfill billing exceptions.
• Review, investigate and correct sync errors from CIS system source data on a daily basis.
• Utilize system-generated activity logs to troubleshoot and resolve data issues and errors.
• Edit, validate and correct interval read data.
• Troubleshoot and resolve meter exchange, connect/disconnect and order errors and exceptions.
• Work with electric and gas AMI/AMR system administrators and meter shops to update and correct meter measuring components as necessary.
• Modify and run SQL scripts to query Oracle database for use in daily operations and to investigate data errors and anomalies.
• Assist with testing and implementation of system changes, including system patches and software upgrades, updates to configuration, rule sheets and interfaces as necessary.
• Analyze and evaluate existing system processes and procedures, make recommendations to streamline and improve, and assist with implementation of approved changes.

ADDITIONAL RESPONSIBILITIES:

• Provide strong customer service to internal customers.
• Serve as process expert to internal customers.
• Additional projects as appropriate.

QUALIFICATIONS:

• High School diploma or equivalent required.
• Minimum of (1) one year of experience with CIS and billing systems or other applicable experience required.

KNOWLEDGE/SKILLS/ABILITIES:

• CIS and Billing knowledge desired.
• Knowledge of electric and gas utility metering operations, AMI/AMR, MDMS beneficial.
• Strong problem-solving skills and attention to detail.
• Proficiency in computer applications including Excel and Word, CIS .
• Performs responsibilities as directed within determined time frames and with a high degree of accuracy.
• Ability to work independently with minimal supervision.

MENTAL/PHYSICAL DESCRIPTIONS AND WORKING CONDITIONS:
The mental and physical descriptions are representative of the activities an employee in an office job performs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental description: Understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Apply common sense in performing job functions, usually within a set of rules or guidelines.

While performing the duties of this job, the employee continuously accesses, inputs, and retrieves electronic information and communicates regarding the information. Employee frequently moves about the office space. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or continuously to lift, carry, push, pull or sitting most of the time. Jobs are sedentary if moving about is only occasionally and all other sedentary criteria are met.

Work environment: Routinely perform work indoors in climate-controlled shared work area with moderate noise level. Willing to travel occasionally (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must have proper licensing to operate a motor vehicle.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package! Annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, paid holidays and annual floating holidays, company paid short term and long term disability, paid parental leave, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.