Internal Audit Manager

Who We Are

We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.

At Black Hills Federal Credit Union (BHFCU), were committed to improving the lives of our members every day, and we look for people who share that passion. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.

General Purpose: This position is primarily responsible for effectively managing internal and external audit activity in accordance with the Internal audit charter, NCUA regulations, and IIA standards to provide independent, objective assurance and consulting that adds value and ensures the system of internal controls is managing risk effectively and efficiently. The Internal Audit Manager acts as the liaison between the Supervisory Committee and the Credit Union and operates with independence from Credit Union Management

Essential Duties/Responsibilities:

• Maintain an audit universe, manages performance of the annual risk assessment (including assessing business unit risk considering key business strategies and objectives) to create the annual audit plan.

• Prepare an annual audit plan, as well as a comprehensive, long-range strategic program, of audit coverage and present the plan to the Supervisory Committee and President, with the final plan presented to the Board of Directors.
• Responsible for directing all internal audit department activities to achieve its objective to effectively execute and report on its annual audit plan and ensure compliance with IIA standards, to include maintaining an Internal Audit Charter, progress reporting, and a quality assurance and improvement program.
• Manage and approve audit scope and detailed audit test plans of financial, operational, compliance, and technical controls for timely and accurate completion of overall objectives and initiatives. Ensure compliance with federal and state regulations and established policies and procedures.
• Responsible for the coordination of external audits. Work with auditors to coordinate pre-work and facilitate internal meetings. Continually assess risks, findings, and recommendations of outside auditors and examiners, and changes in policies and regulations to effectively prioritize audit coverage.
• Evaluate audit management responses and ensure follow-up was completed as stated.
• Manage the allocation of people and financial resources for audit functions. Maintain audit software and manage user access to confidential audit and examination reports, including user training and procedures on how to utilize the audit management platform.
• Responsible for creating and maintaining Supervisory Committee materials and attending monthly meetings of the Supervisory Committee. Represents the interests of the Supervisory Committee by maintaining ongoing communications and collaborating with senior management. Notify the Supervisory Committee of pertinent problems or irregularities.
• Work with Supervisory Committee to create reports for the Board of Directors and Executive Management on audit coverage and the results of audit activity. Communicate status of operating conditions, including recommendations for improvement. Report to Supervisory Committee any action taken by management to correct deficiencies.
• Coordinate and submit responses for formal member complaints received from NCUA.
• Provide consultation to senior management on general accounting and internal controls, compliance laws and regulations, and the protection of physical assets as requested.
• Responsible for managing and directing people and/or resources with fairness and consistency to meet departmental goals. Promote teamwork and encourage process improvement, while creating a positive work environment where employees feel recognized and valued.
• Responsible for evaluating internal audit staff, determining talents and development opportunities, and working with internal audit staff to improve performance, enhance skills, or create loyalty to the credit union. Conduct timely employee performance appraisals and coaching, and effectively resolve employee issues and performance concerns.
• Work collaboratively with management to address potential procedural issues identified in internal audits, offering recommendations that balance compliance with business needs.

Other Duties/Responsibilities:

• Review upcoming and new regulations to determine potential impact to the organization. Identify potential risks and work with functional areas to mitigate risk.
• Keep abreast of financial trends relating to auditing and internal controls by reading pertinent materials. Survey other financial institutions' methods and programs. Continually upgrade auditing resources and techniques.
• Travel to branches to audit operations may occasionally be required by the Supervisory Committee or requested by President.
• Oversee insider activity monitoring, to include tracking of employee and official loans and deposits, employee and related-party fraud alerts, employee/related-party prohibited transactions and quarterly regulatory reporting.
• Oversee quality control functions of new loan review, file maintenance reports, dormant account activity, and OFAC completion.
• Perform other duties as assigned by the Supervisory Committee.

Job Knowledge:

• Knowledge of organization's policies/procedures and Credit Union's service philosophy.
• Advanced knowledge of laws and regulations affecting Credit Union operations as well as Credit Union auditing procedures.
• Proficient in applying internal auditing standards, procedures, and techniques to perform internal audits.
• Proficient in accounting principles and techniques to work extensively within financial records and reports, as well as working knowledge of accounting, economics, commercial laws, taxation, and finance.
• The ability to effectively communicate with all levels of the organization and to outside parties.
• The ability to effectively communicate with all levels of the organization and to outside parties.
• Knowledge of the credit union's in-house computer system, Internet and any relevant software programs.
• Knowledge of management techniques to enhance staff productivity and to maintain positive staff morale.

Job Qualifications (Skills):

BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.

• Vision: A sighted person to read and interpret financial data and to verify funds.
• Speech/Hearing: Ability to communicate verbally and in writing with directors, staff, members and appropriate outside parties.
• Manual Dexterity: Ability to perform necessary computer-related input.
• Physical Mobility: Limited mobility required. Travel may be occasionally required. Ability to work flexible hours.

Job Qualifications (Ability):

• Ability to understand and follow moderately to complex written and verbal instructions and disseminate that knowledge in a clear and understandable format to others.
• Ability to express oneself clearly and concisely, both orally and in writing.
• Ability to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure.
• Ability to produce a high volume of work in a timely manner that is accurate, complete, and of high quality.
• Ability to analyze out of balance situations and devise solutions.
• Ability to prepare and maintain confidential records and reports.
• Ability to analyze out of balance situations, statistics and financial data, gather, assemble, correlate, and interpret facts and develop solutions.
• Ability to work within established guidelines with latitude to make decisions and take initiative to resolve problems or unique circumstances.
• Ability to use a rational and organized approach to completing tasks.

Job Qualifications (Education/Experience):
Job requires a four-year college level in accounting, finance, information systems, or related business field. Minimum of five years experience in the fields of internal or external auditing, or regulatory examining. A professional designation such as CIA, CPA, CISA, or CFE is preferred. Formal training should be supplemented with continuing education.

Working Conditions:

Material and Equipment Involved

• Personal Computer
• Credit Union Computer Systems / Internet
• Signature Pads
• Tablet and Mobile Devices
• Video Recording Devices
• Projectors and Screens
• Various Software Applications
• Presentation Aids

Work Environment/Physical Activities

Occasional travel to one of BHFCUs branch locations or attendance at community events may be required.

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must by capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

Mental and/or Emotional Requirements

Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.

Notice: This job description is not intended to be, nor should it be construed as, a contract or guarantee of employment. Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.