What are the responsibilities and job description for the Sales Manager position at Black Rock Mountain Resort?
About Us:
#PGH-BMC
Location Description:
We are seeking a highly motivated, analytical, and results-driven individual with a proven track record of driving sales revenues in the hospitality industry to join our team as Sales Manager. This key position is responsible for proactively soliciting and managing group business in assigned vertical and geographical markets. The Sales Manager actively seeks opportunities to maximize revenue, achieves personal and team-related sales goals, and ensures seamless turnover of business for proper service delivery. The ideal candidate is a creative problem-solver, a strong team player, and is dedicated to providing exceptional service that fosters customer and guest loyalty.
ESSENTIAL FUNCTIONS:
Performance and Goals:
REQUIREMENTS:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
#PGH-BMC
Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives. Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape!
Overview:
Elevate Your Career by joining the Black Rock Mountain Resort Family!
At Black Rock Mountain Resort, we are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.
We offer all of our employees the following benefits:
- Highly competitive wages
- Free parking
- Hotel room discounts and travel benefits
- 401K Plan with Employer Match
Additionally, we offer our full-time employees the following benefits:
- Paid Time Off (PTO)
- Unlimited Paid Time Off (PTO) rollover
- Paid Time Off (PTO) cash out options
- Comprehensive employee benefit/insurance programs
- Company paid life and AD&D insurance
- Tuition reimbursement
- 7 Paid Holidays
The Black Rock Mountain Resort is an Equal Opportunity Employer.
We are seeking a highly motivated, analytical, and results-driven individual with a proven track record of driving sales revenues in the hospitality industry to join our team as Sales Manager. This key position is responsible for proactively soliciting and managing group business in assigned vertical and geographical markets. The Sales Manager actively seeks opportunities to maximize revenue, achieves personal and team-related sales goals, and ensures seamless turnover of business for proper service delivery. The ideal candidate is a creative problem-solver, a strong team player, and is dedicated to providing exceptional service that fosters customer and guest loyalty.
ESSENTIAL FUNCTIONS:
Sales Activities:
- Proactively solicit and manage group business in assigned markets.
- Make personal visits to target areas and call on companies and associations in specific markets.
- Dedicate the majority of time to direct telephone sales efforts.
- Rework and maintain existing account files while actively soliciting new accounts.
- Respond promptly and professionally to all correspondence from assigned areas and ensure timely follow-up.
- Develop new accounts and expand the customer base.
Client Engagement:
- Set up and conduct property site inspections for prospective clients.
- Attend trade shows, industry seminars, and networking functions to promote the property.
- Maintain ongoing relationships with corporate and association meeting planners through regular communication.
- Provide exceptional service to clients and guests, ensuring satisfaction and repeat business.
Collaboration and Coordination:
- Work closely with internal departments to ensure smooth execution of group business and conventions.
- Maintain accurate forecasts and recaps to support the sales strategy.
- Stay informed on industry trends and provide recommendations for operational improvements.
Marketing Support:
- Collaborate with the marketing team to develop promotional strategies and materials for target markets.
- Utilize marketing resources to support sales initiatives and drive revenue growth.
- Work with the regional marketing team to create marketing collateral that aligns with the property’s branding and sales objectives.
- Ensure timely delivery and distribution of marketing materials to potential clients.
- Contribute to the development of digital marketing campaigns to enhance market visibility.
- Provide feedback to the marketing team on campaign performance and market trends.
Performance and Goals:
- Achieve monthly, quarterly, and annual sales goals as outlined by the Director of Sales and Marketing.
- Actively up-sell to maximize revenue opportunities.
- Ensure timely and accurate turnover of business for service delivery.
REQUIREMENTS:
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Education and Experience:
- Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field preferred.
- Minimum of 3-5 years of hotel or resort sales experience.
- Proven track record of achieving sales goals and driving revenue growth.
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Skills and Competencies:
- Strong interpersonal and communication skills, both written and verbal.
- Ability to build and maintain relationships with clients, team members, and industry partners.
- Excellent organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
- Creative problem-solver with analytical abilities.
- Proficient in sales software (preferably Delphi), CRM tools, and Microsoft Office Suite.
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Personal Attributes:
- Professional, courteous, and customer-focused demeanor.
- Open to learning, adaptable, and leads by example.
- Team player who collaborates effectively with others.
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Other Requirements:
- Ability to travel as required for trade shows, client meetings, and industry events.
- Flexibility to work evenings, weekends, and holidays as necessary.
