What are the responsibilities and job description for the Guest Experience Manager position at BLACKBERRY FARM?
About the Role
The Guest Experience Manager is a key member of our team, responsible for delivering exceptional guest experiences.
Main Responsibilities
- Provide exceptional customer service to all guests
- Ensure all guest requirements are met, including booking activities, spa services, and dining times
- Work closely with other departments to ensure seamless delivery of guest experiences
- Review and revise guest itineraries daily to ensure accuracy
- Assist in creating customized experiences for our guests
We're looking for someone who is passionate about delivering exceptional guest experiences and has excellent communication skills.
