What are the responsibilities and job description for the Insurance Operations Director position at Blackbird Recruiting?
Job Summary
We are seeking a highly skilled Property & Casualty Insurance Manager to lead our team in Monroe, NY. As a key member of Blackbird Recruiting, you will oversee daily operations, manage staff, and ensure excellent client service while meeting agency goals.
Responsibilities:
- Staff Supervision: Supervise and mentor P&C insurance agents to achieve optimal performance.
- Workflow Management: Manage workflow and productivity to meet agency targets.
- Compliance: Ensure compliance with insurance regulations and industry standards.
- Sales Strategies: Develop and implement sales strategies to drive growth and revenue.
- Client Relations: Handle complex client issues and underwriting decisions, ensuring exceptional customer experience.
- Liaison: Liaise between agents, clients, and insurance carriers to facilitate seamless communication.
- Market Analysis: Analyze market trends and adjust agency offerings to stay competitive.
Qualifications:
- Experience: ~5 years experience in P&C insurance sales/management.
- License: Valid NY insurance license.
- Skills: Strong leadership and communication skills, proficiency in insurance software and MS Office.
- Education: Bachelor's degree preferred.