ERP Conversions Manager

WHO ARE WE : BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY : The Senior Manager - ERP Conversions will be responsible for managing and coordinating ERP (Enterprise Resource Planning) implementations to achieve defined objectives of scope, cost, schedule, and quality.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors
• Responsible for promoting culture of safety
• Lead key projects from scoping through implementation.
• Apply LEAN principles to identify opportunities for improvement and make process changes.
• Define strategy and requirements to achieve successful rollout.
• Monitor cost, progress, and quality of projects.
• Communicate information with appropriate areas of the organization, including IT, Human Resources, and product and supply management.
• Schedules projects and ensures they are completed within budget, on time, and according to internal or external customer satisfaction.
• Prioritize tasks and coordinate resources on assigned projects.
• Remove barriers and make key decisions in order to achieve the desired project results.
• Reviews and makes recommendations to change current and future ERP system requirements to meet organizational needs.
• Perform trouble shooting problem solving as needed.
• Deploy staff as needed to provide outstanding customer service.
• Perform other duties as assigned
• Perform all work in accordance to ISO processes and procedures

QUALIFICATIONS :

• Very high level of proficiency on the applications and procedures used (specifically SQL, Commerce Center and Crystal Reports)
• Ability to train and develop staff to perform support functions and execute trouble shooting measures
• Very high level of verbal and written communication skills
• Very high level of interpersonal skill
• Excellent problem solving and diagnostic skills

SUPERVISORY RESPONSIBILITIES :

• No direct supervisory responsibility.

EDUCATION and / or EXPERIENCE :

• Bachelor's degree in a related field required
• 2-5 years experience in a similar position preferred
• Previous consulting or customer service experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS :

• None required

WORK ENVIRONMENT :

• Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
• Employee frequently lifts and / or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.

PPE REQUIRED :

• Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection.
• BlackHawk Industrial is an Equal Opportunity Employer
• BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Executive Search Firms and Staffing Agencies : Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.