Risk Analyst I (Hybrid - Portland, ME)

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

Blackhawk Network is seeking an enthusiastic, team-oriented individual to join our Risk Audit Team.

As a leader in the digital gifting industry, Blackhawk Network partners with over 400 top brands—including Uber, Starbucks, Nordstrom, Delta, and Best Buy—to provide seamless eGift card experiences. The online gift card space presents unique challenges, balancing customer convenience with the risks posed by fraudsters seeking financial gain. Our Risk Services team is dedicated to best-in-class fraud prevention, ensuring that legitimate transactions are approved while mitigating risk.

In this role, you will play a key part in analyzing, auditing, and preventing fraud in digital transactions. You’ll collaborate with cross-functional teams, leverage data-driven insights, and help refine fraud detection strategies in a fast-paced, high-risk environment.

Responsibilities

• Analyze patterns of fraudulent activity and audit decisioned orders to assess accuracy.
• Investigate suspicious transactions and take appropriate actions based on findings.
• Provide feedback to improve fraud detection processes and enhance awareness of emerging fraud trends.
• Interpret reports and leverage data insights to refine risk mitigation strategies.
• Collaborate with internal teams to optimize fraud prevention techniques.

Qualifications

• Education & Experience:

  • Bachelor’s degree (B.S./B.A.) or equivalent work experience in risk, fraud prevention, financial industries, or a related field.
  • Experience in risk analysis, fraud prevention, or audit.
  • Investigative background is a plus.

• Skills & Competencies:

  • Strong analytical and decision-making abilities.
  • Exceptional attention to detail and organizational skills.
  • Ability to work effectively in high-volume, time-sensitive environments.
  • Proficiency in Microsoft Excel and other Microsoft Office applications.
  • Familiarity with internet search tools and social media platforms for investigative purposes.

• Ideal Candidates Will:

  • Demonstrate critical thinking and the ability to generate actionable insights.
  • Maintain a keen eye for detail, even when handling large datasets.
  • Use creative problem-solving to address unique fraud scenarios.
  • Be proactive in learning and knowledge-sharing within a collaborative team.
  • Exhibit confidence in making independent, data-driven decisions.
  • Thrive in a self-directed work environment while managing multiple priorities.

Join us in shaping the future of fraud prevention and making digital gifting safer for millions of customers worldwide!

Benefits

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2025, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.