What are the responsibilities and job description for the VP, Payment and Fraud Risk Management position at Blackhawk Network?
Overview
Blackhawk’s vision is to create meaningful connections between global consumers and brands, leveraging innovative payment technology. The world leader in store value payments for gifting is extending that leadership to other payment solutions including employee reward and recognition, consumer promotions, digital wallets, digital payments, and alternative acceptance tenders.
As we expand our payment platform into new markets and new use cases, the risk typology evolves and staying abreast of emerging vulnerabilities across our payment ecosystem is a strategic imperative for profitable growth. Blackhawk payments includes card issuing, acquiring, physical and digital card distribution, merchandising, funds transfers, digital wallet services, crypto redemption, retail cash load, eGift, eCommerce enablement, and extensive API services for broad partner enablement. We use a variety of risk mitigation technologies to reduce fraud and loss exposure across our platform and on behalf of our global partners. The head of payment risk management will report to the chief product officer and lead a cross functional organization dedicated to profitably growing the Blackhawk payment network. The role will also establish Blackhawk Network Risk Management as a competitive advantage globally.
Responsibilities :
Critical for this role will be to define and operationalize risk management frameworks across our global platforms, as well as embed a commercially oriented, risk management culture into BHN products, services, and business units.
Key activities will include :
- Establishing an advisory & consulting practice to proactively assess vulnerabilities and mitigate risk exposure related to current and new business or services.
- Defining polices, corporate KPI’s and targets for acceptable loss ratios, in alignment with industry best practice and business objectives.
- Minimizing user friction for regulatory compliance and risk mitigation.
- Optimizing risk operations inclusive of chargebacks, incident investigations, step up reviews and client servicing.
- Defining requirements for proper risk tooling, monitoring, data analytics and industry partnerships.
- Establishing protocols and processes to rapidly respond to immediate or evolving risk events.
- Adding experienced and effective risk management professionals to our risk team.
Principle Scope, Responsibilities and Key Results Areas
Qualifications :
Benefits :
Salary Range for California Residents Only : $214,280.00 to $300,000.00
Salary Range for Illinois Residents Only : $180,210.00 to $252,300.00
Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2024, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.
EEO Statement :
Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Blackhawk Network encourages applicants with previous criminal records to
Salary : $180,210 - $252,300
