What are the responsibilities and job description for the Executive Director of Student Services position at Blackhawk Technical College?
Overview
The Executive Director of Student Services functions as the Chief Student Services Officer for Blackhawk Technical College providing organizational leadership focused on enhancing student success, meeting the changing needs of students for all student services and enrollment management functions. This position reports directly to the College President and is a member of the President’s Executive Council and attends all College Board meetings.
The Executive Director of Student Services provides leadership and coordination of responsibilities within the Student Services Division including Enrollment Development, Records, Registration, Financial Aid, Student Life, Athletics, Advising, access/accommodations, and student shuttles. Position will also oversee the student grievance policies and procedures including judicial process, information dissemination services, graduation ceremonies, and student engagement. Above all, the primary role of the Executive Director of Student Services is to identify and eliminate potential barriers to student success in a team-oriented and collaborative culture.
This position will be open until filled, with a first review date of March 3, 2025. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.
Responsibilities
Lead Student Services to deliver high quality programming to support student academic success.
Provide direction and leadership to Student Services Division to ensure strong, reliable, student focused services.
Provide leadership and management for all areas within Student Services including Admissions & Enrollment Services, Records & Registration, Financial Aid, Advising, CARE Center, Student Life, Athletics, and Housing Programs.
- Develop relationships with K-12 Superintendents, Principals and Partners to develop programs that will meet the needs of students and prepare for post-secondary education.
- Create comprehensive student recruitment and orientation activities ensuring activities lead to a diverse student body.
- Collaborate with Learning Resources to recruit basic skills and GED graduates into occupational programs, creating pathways for student success.
- Develop and implement admissions registration policies and procedures.
- In collaboration with Registrar, communicate registration procedures to students, faculty, and staff.
- Cooperate with instructional divisions to monitor enrollment priorities and program capacity.
- Oversee the development of international student programming.
- Lead implementation of standard admission and student record protocols such as applications, acceptance communications, waitlist management, grades, transcripts, advanced standing, transfer credits registration, scheduling, verifications, probation/denial, and reporting.
- In collaboration with Registrar, ensure confidentiality of Student Records according to state and federal laws and advise faculty and staff on FERPA.
- In collaboration with Financial Aid Manager, ensure completion and submission of all required federal, state, and district reports on a timely basis.
- Oversee policies and procedures to ensure financial aid is administered timely and can assist with student success.
- Ensure compliance with all NJCAA rules and regulations with the Athletic Program.
- Oversee the recruitment of athletes, building of budget, and coordination of athletics and coaches comply with organizational policies.
- Oversee Shuttle Bus Operations ensuring compliance with DOT and FMCSA regulations.
- In collaboration with student services team, develop a student focused advising philosophy to meet the needs of our diverse students, while develop pathways of entrance and exit to the college.
- Collaborate with Instructional Divisions to ensure Academic Advisors are equipped with information to effectively guide students in partnership with Faculty Advising.
- Inspire a culture within Student Engagement that is focused on Student Success and Leadership development.
- Oversee partnership with Beloit College with Student Housing Initiative and continue to ensure housing options meet student needs.
- Oversee the CARE Center (Careers, Advocacy, Resources, and Engagement) services including the Food Pantry, Counseling Resources, and Student Engagement to ensure programming aligns with student needs and promotes student retention.
- Oversee the coordinate and the graduation activities at the College.
Other Duties:
Qualifications
Knowledge, Skills & Abilities:
Education & Experience:
Blackhawk Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
