What are the responsibilities and job description for the Customer Service Representative - Remote / Office position at Blade Technology?
Job Description
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. This position can be performed remotely or in our office, providing flexibility for the right candidate. The ideal candidate will have excellent communication skills, a strong customer focus, and the ability to problem-solve efficiently.
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Required Skills
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a professional and timely manner
- Provide product information and assistance to customers
- Process orders, returns, and exchanges
- Collaborate with other departments to ensure customer satisfaction
Desired Skills
Qualifications:
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing exceptional customer service and enjoy working in a team-oriented environment, we would love to hear from you. Apply now to join our dynamic Customer Service team!
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About Blade Technology
Blade Technologies is a leading IT professional service provider in the Midwest region. Its mission is to ensure your company’s technology remains reliable and secure. We focus on your technology so you can focus on your business. From small businesses to large companies, we provide the tools and solutions you need to be productive and efficient.
Learn more about Blade's founding and our team to see how we can support your growth.
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