What are the responsibilities and job description for the PROCESSING ASSISTANT III DSS position at Bladen County?
JOB
To perform varied administrative processing duties for the Department of Social Services.An employee in this class performs routine to moderately complex clerical and customer service duties in support of agency operations. Work is performed under general supervision and is evaluated on the basis of attainment of specific performance objectives, personal observation, periodic conferences and analysis of work completed.
EXAMPLE OF DUTIES
Answers the telephone; provides accurate information and assistance and/or forwards calls to appropriate personnel; takes messages as necessary.Greets and assists office visitors; directs visitors to appropriate offices.Provides information to the public regarding department programs, services and procedures.Assists clients in applying for department services; distributes applications and other forms.Issues County case numbers to staff.Maintains archived case files; retrieves files for staff and others as requested; establishes client files as requested by staff.Enters and updates client information on computer record-keeping system.Types, proofreads and maintains records and reports prepared by department staff.Processes reimbursement requests.Performs a variety of other clerical duties in support of department activities, which include typing various reports and records, compiling information and data, copying and filing documents, sending and receiving faxes, processing daily mail, maintaining lists and logs, ordering supplies, etc.Operates a variety of equipment, which includes a computer, printer, typewriter, fax machine, copier, telephone, calculator, paper shredder, etc.; uses clerical and computer supplies.Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, other County personnel, clients, and the general public.Attends meetings, training, workshops, etc., as required to enhance job knowledge and skills.Provides clerical assistance to other divisions as requested.Staffs emergency / disaster shelters and assists with other department activities as requested.Performs related duties as required.
SUPPLEMENTAL INFORMATION
Requires a high school diploma or GED supplemented by one to two years of related experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.Physical RequirementsMust be able to physically perform the basic life operational functions of reaching, standing, walking, fingering, grasping, talking, hearing, and repetitive motions. Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must possess the visual acuity to compile data and statistics, operate a computer, proof read materials, and do extensive readingWorking ConditionsWork in this class is performed primarily in an environmentally controlled office setting and employee is not substantially exposed to adverse environmental conditions.Special RequirementsValid North Carolina driver licenseFLSA Status: Non-ExemptDisclaimerThis classification specification has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform the job. Bladen County reserves the right to assign or otherwise modify the duties assigned to this classification.August 2017BLADEN COUNTY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
To perform varied administrative processing duties for the Department of Social Services.An employee in this class performs routine to moderately complex clerical and customer service duties in support of agency operations. Work is performed under general supervision and is evaluated on the basis of attainment of specific performance objectives, personal observation, periodic conferences and analysis of work completed.
EXAMPLE OF DUTIES
Answers the telephone; provides accurate information and assistance and/or forwards calls to appropriate personnel; takes messages as necessary.Greets and assists office visitors; directs visitors to appropriate offices.Provides information to the public regarding department programs, services and procedures.Assists clients in applying for department services; distributes applications and other forms.Issues County case numbers to staff.Maintains archived case files; retrieves files for staff and others as requested; establishes client files as requested by staff.Enters and updates client information on computer record-keeping system.Types, proofreads and maintains records and reports prepared by department staff.Processes reimbursement requests.Performs a variety of other clerical duties in support of department activities, which include typing various reports and records, compiling information and data, copying and filing documents, sending and receiving faxes, processing daily mail, maintaining lists and logs, ordering supplies, etc.Operates a variety of equipment, which includes a computer, printer, typewriter, fax machine, copier, telephone, calculator, paper shredder, etc.; uses clerical and computer supplies.Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, other County personnel, clients, and the general public.Attends meetings, training, workshops, etc., as required to enhance job knowledge and skills.Provides clerical assistance to other divisions as requested.Staffs emergency / disaster shelters and assists with other department activities as requested.Performs related duties as required.
SUPPLEMENTAL INFORMATION
Requires a high school diploma or GED supplemented by one to two years of related experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.Physical RequirementsMust be able to physically perform the basic life operational functions of reaching, standing, walking, fingering, grasping, talking, hearing, and repetitive motions. Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must possess the visual acuity to compile data and statistics, operate a computer, proof read materials, and do extensive readingWorking ConditionsWork in this class is performed primarily in an environmentally controlled office setting and employee is not substantially exposed to adverse environmental conditions.Special RequirementsValid North Carolina driver licenseFLSA Status: Non-ExemptDisclaimerThis classification specification has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform the job. Bladen County reserves the right to assign or otherwise modify the duties assigned to this classification.August 2017BLADEN COUNTY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
