What are the responsibilities and job description for the Front End Manager position at Blain's Farm & Fleet?
Company & Benefits Information
At Blain's Farm & Fleet, we believe everyone deserves a job they love, work in a great environment, grow their career, and enjoy a positive balance.
Benefits Package
- Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, etc. available after 91 days of full-time employment.
- All major holidays and birthday off.
- Advanced Leadership Training Programs to build skills for career growth.
- Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt, and more.
- Internal recognition programs to support an engaged workplace.
- Profit Sharing.
- 401(K) with company match.
Compensation
- Saturday & Sunday weekend premium pay: $2.50/hr.
- Base pay up to $19.00/hr with annual performance-based merit raises.*
*Pay listed for this position may vary based on experience. Compensation decisions consider minimum requirements, training, experience, work location, required travel (if any), and external market conditions when determining final salary for new hires.
Job Duties
This role assists store operations with supervision, training, and support of front-end store personnel, focusing on procedure compliance and improving customer service.
- Provide policy and procedure support and training for front-end store operations.
- Respond to customer service complaints regarding front-end store operations.
- Develop and maintain procedure and policy documentation for front-end store operations.
- Provide in-store front-end training and support for new store openings.
- Provide in-store training for workforce management systems.
- Assist Accounting and Payroll with store issues as needed.
- Train all cashier functions, including customer service, sales, etc.
- Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
- Assist with intra- and inter-department projects and responsibilities as assigned.
- Attend Grand Opening events and assist as appropriate.
- Provide store support for workforce management systems.
Qualifications
- Candidates must have three to five years of retail experience.
- Strong communication, both verbal and written.
- Ability to work with confidential information.
- Able to work evenings when needed and at least every other weekend.
- Able to pass pre-employment background checks.
EEO Statement
Blain Supply, Inc. and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture to leverage the skills and talents of all people to the mutual advantage of each individual and the organization.
Salary : $19
