What are the responsibilities and job description for the Store Support Assistant position at Blain's Farm & Fleet?
About the Job
The Customer Care Desk Associate plays a vital role in ensuring that customers have an efficient and pleasant shopping experience. Responsibilities include running the store phone/switchboard, assisting with returns, answering customer questions, and directing them around the store. Other duties may include scanning returned goods, managing e-commerce customer orders, and maintaining the cleanliness of the customer service desk.
This position requires excellent communication skills, prior retail experience, and the ability to work evenings and weekends as needed. A background check is also required for all applicants.
The Customer Care Desk Associate plays a vital role in ensuring that customers have an efficient and pleasant shopping experience. Responsibilities include running the store phone/switchboard, assisting with returns, answering customer questions, and directing them around the store. Other duties may include scanning returned goods, managing e-commerce customer orders, and maintaining the cleanliness of the customer service desk.
This position requires excellent communication skills, prior retail experience, and the ability to work evenings and weekends as needed. A background check is also required for all applicants.