District Manager - Property Management - Cincinnati, OH

Manufactured Home Community is seeking a full-time District Manager to join our team!

Essential Duties:

A district manager works as an integral part of the Operations and Community teams to perform the following essential job functions:

KEY RESPONSIBILITIES:

· Ensure the Community Manager is depositing daily rent collections, pursuing delinquent rents, implementing scheduled rent increases and performing evictions within State and Company guidelines.

· Hire, train, and motivate the Community Manager to ensure deadlines are met and Company Policies and Procedures are followed. Administer discipline with proper documentation coordinated with HR.

· Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify strict adherence to company policies and procedures.

· Make regular and periodic visits to communities; inspect the community grounds, community buildings, and community-owned homes to ensure they are maintained in a clean and presentable manner. Identify any unusual activity and recommend areas for improvement.

· Process, approve, and forward in a timely manner all documents related to accounts payable to the Corporate Office.

· Maintain and approve onsite employees’ timesheets, time-off requests, and records to coordinate accurate compensation and benefits. Communicate new assignments and policy changes to the onsite staff.

· Work with the Community Managers in analyzing and Budgets. Analyze monthly budget to identify unfavorable variances and trends and work with the Community Manager to create an action plan to control, reduce, and eliminate these variances. Assist in the creation of operating budgets.

· Review and analyze the daily, weekly, and monthly reports and address any incorrect data, inconsistencies or issues you discovered with the Community Manager. Ensure the Community Manager is analyzing these reports and is prepared to explain any issues you discovered and is taking the necessary steps to correct in the future.

· Assist the Community Manager in managing accidents, emergency situations, and immediate mechanical needs and ensure the proper reports are submitted to Corporate in a timely manner.

· Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment of all residents and team members.

· Ensure all information is entered accurately and completely into the management software within a timely manner.

· Understand the market by performing regular market studies in which communities are located to develop marketing strategies that will increase the number of revenue-producing sites. Ensure the promotions are in line with the marketplace.

· Respond to customer complaints in a timely manner.

· Assist with correspondence of third parties including but not limited to lenders, insurance carriers, agents, etc.

· Offer recommendations on improving the financial performance of the property to the COO and manage the implementation of the approved recommendations.

· Always stay focused on retention. Physical Move-Outs are a top priority always.

· Coordinate the purchase of new and pre-owned home inventory; develop pre-owned home listing and brokerage plan.

· Oversee implementation of the annual capital improvement program.

· Other duties as assigned.

DUTIES AND RESPONSIBILITIES:

• Ensure the Community Manager is depositing daily rent collections, pursuing delinquent rents, implementing scheduled rent increases, and performing evictions within State and Company guidelines.
• Hire, train, and motivate the Community Manager to ensure deadlines are met and Company Policies and Procedures are followed. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify strict adherence to company policies and procedures.
• Make regular and periodic visits to communities; inspect the community grounds, community buildings, and community-owned homes to ensure they are maintained in a clean and presentable manner. Identify any unusual activity and recommend areas for improvement.
• Process, approve, and forward in a timely manner all documents related to accounts payable to the Corporate Office.
• Maintain and approve onsite employees’ timesheets, time-off requests, and records to coordinate accurate compensation and benefits. Communicate new assignments and policy changes to the onsite staff.
• Work with the Community Managers in analyzing Budgets. Analyze the monthly budget to identify unfavorable variances and trends and work with the Community Manager to create an action plan to control, reduce, and eliminate these variances. Assist in the creation of operating budgets.
• Review and analyze the daily, weekly, and monthly reports and address any incorrect data, inconsistencies, or issues you discovered with the Community Manager. Ensure the Community Manager is analyzing these reports and is prepared to explain any issues you discovered and is taking the necessary steps to correct them in the future.
• Assist the Community Manager in managing accidents, emergency situations, and immediate mechanical needs and ensure the proper reports are submitted to Corporate in a timely manner.
• Remain aware of safety issues and administer constant corrective measures to ensure safe working and living environments for all residents and team members.
• Ensure all information is entered accurately and completely into the management software within a timely manner.
• Understand the market by performing regular market studies in which communities are located to develop marketing strategies that will increase the number of revenue-producing sites. Ensure the promotions are in line with the marketplace.
• Respond to customer complaints in a timely manner.
• Assist with correspondence of third parties including but not limited to lenders, insurance carriers, agents, etc.
• Offer recommendations on improving the financial performance of the property to the COO and manage the implementation of the approved recommendations.
• Stay focused on retention. Physical Move-Outs are a top priority always.
• Coordinate the purchase of new and pre-owned home inventory; develop pre-owned home listing and brokerage plan.
• Oversee implementation of the annual capital improvement program.
• Other duties as assigned.

QUALIFICATIONS:

· High school diploma or GED

· Proven experience in a leadership role with a track record of successful regional management or experience in related field.

· Strong strategic thinking and problem-solving abilities.

· Exceptional communication and interpersonal skills.

· Knowledge of industry-specific regulations and best practices.

· Ability to travel within the region as required.

· Proficiency in using relevant software and tools.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to sit/walk/stand.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk and hear.
• Continually required to utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally required to lift/push/carry items up to 25 pounds.
• Occasionally exposure to outside weather conditions.
• Up to 25% of travel required.
• On-site work requirements are dependent on the specific location.

BENEFITS:

· Competitive salary and performance-based bonuses (approved in writing by ownership).

· For full-time employees: health, dental, and vision insurance, paid time off, holidays, employee assistance programs (EAP), and retirement benefits.

· Opportunities for professional development and advancement.

· A dynamic and collaborative work environment.

We don’t just accept difference - we celebrate it! We are committed to creating an inclusive environment for all employees and seek to support the diverse cultures, perspectives, skills and experiences of our staff.

We are an equal opportunity employer where hiring is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any applicant or employee based on their race, creed, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Cincinnati, OH 45202

Salary : $50,000 - $65,000