What are the responsibilities and job description for the FOH Manager position at Blast & Brew American Eatery and Ale House?
Job Summary
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to providing exceptional customer service. This role involves managing staff, ensuring food safety and quality, and maintaining a welcoming environment for guests.
Responsibilities
- Oversee daily front-of-house operations, ensuring smooth service and guest satisfaction.
- Manage and train staff on Aloha POS system, food handling, and safety protocols.
- Develop training programs to enhance team performance and service quality.
- Coordinate shift management to ensure adequate staffing levels during peak hours.
- Monitor food preparation processes to maintain high standards of food safety.
- Address guest inquiries and resolve any issues promptly to ensure a positive dining experience.
- Collaborate with kitchen staff to ensure seamless communication between front and back of house.
- Implement policies and procedures to enhance operational efficiency and customer satisfaction.
Qualifications
- Proven experience in hospitality management or similar role within the food service industry.
- Strong knowledge of food safety regulations and best practices in food handling.
- Experience with Aloha POS system is preferred but not required.
- Excellent team management skills with the ability to motivate and develop staff.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Previous experience in training development is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for delivering outstanding customer service in every interaction.
Join our team as a Front of House Manager and contribute to creating memorable experiences for our guests while leading a dedicated team in a dynamic environment.
Job Type: Full-time
Pay: $28.00 - $30.00 per hour
Expected hours: 36 – 45 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $28 - $30
