What are the responsibilities and job description for the Technical Support Specialist position at Blattner Company?
Job Overview
Blattner Company is a leading renewable energy contractor and service provider with utility scale wind, solar, and energy storage projects across the United States. As a Technical Support Specialist, you will be part of our team based at our headquarters in Avon, Minnesota.
Responsibilities
We are seeking a motivated and detail-oriented individual to assist our IT staff in resolving IT related issues. Your primary responsibilities will include:
Requirements
To be successful as a Technical Support Specialist, you should have a strong foundation in information technology and excellent communication skills. You must be able to work effectively in a team environment and possess strong problem-solving skills. Additionally, you should be pursuing a two-to-four-year post-secondary degree in Information Technology or a related field.
What We Offer
In this role, you will have the opportunity to gain hands-on experience in a dynamic and innovative company. You will receive comprehensive training and support to help you succeed in your role. We offer a collaborative and inclusive work environment that values diversity and promotes growth and development. Our benefits package includes health insurance, paid time off, and opportunities for professional growth and development.
At Blattner Company, we are committed to equal employment opportunity and do not discriminate against any applicant for employment or employee on the basis of age (40 and over), ancestry, color, religious creed, gender, gender expression, gender identity, genetic information, marital status, medical condition, mental disability, military or veteran status, national origin, physical disability, race, receipt of public assistance, sex, sexual orientation, or any other status protected by federal, state, or local laws.
Blattner Company is a leading renewable energy contractor and service provider with utility scale wind, solar, and energy storage projects across the United States. As a Technical Support Specialist, you will be part of our team based at our headquarters in Avon, Minnesota.
Responsibilities
We are seeking a motivated and detail-oriented individual to assist our IT staff in resolving IT related issues. Your primary responsibilities will include:
- Overseeing numerous customers and working in a team environment to resolve IT related issues.
- Developing and providing systems and software training to the end-users.
- Coordinates day-to-day ticketing system and works with IT staff to provide end-user solutions.
- Assists when required with user onboarding and offboarding process including account provisioning setup and device configuration.
- Maintains end-user documentation, knowledge base and recurring communications to end-user community.
Requirements
To be successful as a Technical Support Specialist, you should have a strong foundation in information technology and excellent communication skills. You must be able to work effectively in a team environment and possess strong problem-solving skills. Additionally, you should be pursuing a two-to-four-year post-secondary degree in Information Technology or a related field.
What We Offer
In this role, you will have the opportunity to gain hands-on experience in a dynamic and innovative company. You will receive comprehensive training and support to help you succeed in your role. We offer a collaborative and inclusive work environment that values diversity and promotes growth and development. Our benefits package includes health insurance, paid time off, and opportunities for professional growth and development.
At Blattner Company, we are committed to equal employment opportunity and do not discriminate against any applicant for employment or employee on the basis of age (40 and over), ancestry, color, religious creed, gender, gender expression, gender identity, genetic information, marital status, medical condition, mental disability, military or veteran status, national origin, physical disability, race, receipt of public assistance, sex, sexual orientation, or any other status protected by federal, state, or local laws.
