Dispatcher - Customer Service

Job description

• Are you looking for a new career start in 2025?
• Do you feel you hit a ceiling at your current employer?
• Do you feel you are underpaid?
• Are you burnt out or overworked?
• Do you feel underappreciated by your manager?
• Are you someone who wants to be valued and feel part of a team?
• Are you looking to give back to the community?

If you answered YES to any of these questions, then it is time to consider a change! Blazer Heating, Air, & Plumbing is looking for new members to join this exciting time at our organization!

We are looking to add a Dispatcher/Service Coordinator that is driven to maximize their potential to provide for themselves and their loved ones!

Do not hesitate and apply today! We would be happy to have you “Bringing Comfort Home” with our team!

Responsibilities:

· Provides administrative support to ensure efficient operation of office.

· Answer and direct phone calls

· Organize and schedule appointments

· Supports team by performing tasks related to organization and strong communication.

· Exhibits polite and professional communication via phone, e-mail, and mail.

· Required to assist in a certain amount of after hour community events sponsored by the organization.

· Contributes to team effort by accomplishing related results as needed.

· Develop and maintain a filing system

· Update and maintain office policies and procedures

· Provide general support to visitors

· Contributes to team effort by accomplishing related results as needed

Qualifications:

· Proven experience as a Dispatcher or Customer Service Representative

· Knowledge of office management systems and procedures

· Working knowledge of office equipment, like printers and fax machines

· Proficiency in MS Office, MS Excel, & Adobe

· Excellent time management skills and the ability to prioritize work.

· Attention to detail and problem-solving skills

· Strong organizational skills with the ability to multi-task

· Knowledge of Service Titan or any other CRM system is a plus!

· High School degree required; additional education or qualification as a Dispatcher will be a plus

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Mechanicsville, VA 23116: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $70,000