What are the responsibilities and job description for the Retail Store Assistant Director position at Blick Art Materials?
Key Responsibilities
The Assistant Manager is responsible for overseeing the overall operations of the retail location, driving sales growth, and maintaining excellent customer service.
Main Duties:
- Direct and oversee daily store operations, including managing inventory, processing orders, and maintaining stock levels.
- Develop and implement strategies to increase sales volume, uphold customer service values, and build strong customer relationships.
- Collaborate with the Store General Manager to manage House Account orders, contact Account customers, and maintain customer relationships.
- Oversee all aspects of inventory management, including vendor direct and special orders, min/max changes, inventory adjustments, weekly cycle counts, store transfers, RTVs, and shipment processing.
- Ensure compliance with company policies and procedures, maintain POGs, and enforce display and signage standards.
- Pre-coordinate store inventory preparations, including creating a store map, section labeling, pre-count assignments, product bundling, labeling non-scan products, and assigning staff tasks.
- Implement Loss Prevention and Safety measures, enforce operational controls, and maintain a safe working environment.
- Supervise shifts, manage payroll, create schedules, and assign tasks to staff members.
- Conduct interviews for open positions, resolve associate issues, and provide training on Blick Onboarding Training, Sales Training Program, and promotional events.