Hospitality Associate - Parks

Through hospitality, the Park Host provides a tangible presence of security, a source of information, and a welcoming invitation to enjoy the various amenities and activities in the park. Park Hosts play a key role in ensuring the park is a welcoming urban green space, that contributes to downtown Nashville's mission, vitality, sustainability, and positive activation.

HOURS & LOCATION:

2:00pm to 10:30pm days off to be determined.

Currently there are three parks serviced by Block By Block, all are downtown. You may be assigned to one or work in all three.

Primary Tasks and Responsibilities include, but are not limited to:

• Provides hospitality, serving as a friendly face for park visitors, offering general information about the park, its programs, and the immediate vicinity.
• Executes planned parks activations
• Executing horticultural duties, and maintaining the environmental upkeep, including detailed cleanliness, and frequent audits of parks grounds
• Develops and maintains positive relationships with Residents, Merchants, Employees, Visitors, and Law Enforcement
• Maintains effective and professional communication with all Park Hosts, Team leads, Parks Management and stakeholders.
• Daily report of all park duties as assigned
• Other duties as assigned

REQUIREMENTS & QUALIFICATIONS:

• High School Diploma, GED, or equivalent
• Reliable and accountable individual with a strong work ethic and personal integrity
• Excellent communication skills with a positive attitude
• Must possess a friendly disposition and professional demeanor
• Able to resolve conflict and escalate as necessary
• Multitasker with the ability to work in a fast-paced environment
• Excellent attention to detail and vigilant dedication to safety
• Must be passionate about public space and willing to work outdoors PHYSICAL

REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job:

• Requires the ability to stand for long periods
• Requires the ability to lift equipment & recreational inventory, occasionally up to 50 pounds.

· Professionalism: Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism. Clean, neat and buttoned up.

· Physical Abilities: Must have the physical capacity to traverse continuously during an eight-hour shift, with normal breaks (two fifteen-minute, and one thirty-minute meal break). Must be able to work outdoors in all conditions with provided inclement weather gear.

· Communication: Must be able to speak, read, and write the English language in order to create basic reports.

BENEFITS:

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law). 401K Retirement Savings Plan
• Other: uniforms, monthly paid parking, employee luncheons and companywide planned activities.

Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Shift:

• Evening shift

Application Question(s):

• This position will require you to work in all weather conditions. With the proper gear are you able to do so?

Experience:

• Hospitality: 2 years (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• TN Driver's License (Preferred)

Shift availability:

• Night Shift (Required)
• Day Shift (Preferred)

Work Location: In person

Salary : $20