Project Manager

Description

Job Description:

Ensure Block Imaging fulfills commitments, provides a noteworthy customer experience, and manages information within internal systems. Responsible to oversee all logistics aspects of assigned projects. Provide logistical support on equipment bought and sold by Block Imaging. Direct and control all aspects of equipment movement such as inspection, de-installation, removal, transportation, import/export, installation, and operation handover. Provide guidance to team members and exceptional customer service both written and verbally.

About Block Imaging: 

The Block Imaging team, headquartered in Holt, Michigan, serves healthcare providers around the world with new and refurbished diagnostic imaging equipment, parts, and service. Founded in 1997, Block Imaging has grown to 400 team members with locations across the country. Following our mission, People Matter, we create a second chance at life for imaging equipment so healthcare providers can provide a second chance at life for patients. 

Requirements

Responsibilities:

• Serve as advisor to the Product Team on all logistical matters.
• Ensure that all customers, buyers, sellers, and vendors etc., are pleased with the performance of Block Imaging's handling of logistics issues. 
• Lead by example in all areas; including Project Management and Corporate behavior.
• Advise the Product Team on logistical cost etc., prior to final contract approval to insure job profitability.
• Plan, direct and orchestrate all aspects of equipment movement, meeting budget and timing requirements.
• Provide timely updates to all parties of the progress of equipment movement.
• Problem solve and work to resolve issues that arise during a project.
• Create financial documents in SAP for external and internal customers.
• Utilize Salesforce to communicate, maintain project organization and track parts and assets.
• Maintain confidentiality and update all Company databases in a timely manner.
• Develop and document competitive quotes for each service provided ensuring the best service is provided by vendors, at the lowest possible cost. Negotiate as necessary.
• Understand and follow import and export requirements, presenting accurate documentation in a timely manner.
• Meet reporting and record retention requirements for all governing bodies.
• Travel as needed to equipment work sites to oversee operations.
• Develop knowledge of various medical imaging equipment to enhance technical understanding of the products we sell and service and ensure customer requirements are met.
• Available after hours to handle logistic issues, due to the 24/7 nature of project management.
• Seize opportunities and manage risk.
• Other duties as assigned.

Role Competencies:

• Solution-oriented, flexible and able to resolve situations with confidence and mature leadership.
• Ability to work independently and make business related decisions.
• Solid organization skills that include attention to detail and multitasking ability.
• Analytical skills with the ability to evaluate need, identify options, and negotiate price.
• Capable of working within a team and focused on building positive working relationships.
• Mechanical aptitude with desire to solve problems using initiative and critical thinking skills.
• Exceptional written and verbal communication skills including telephone, writing, and listening.
• Ability to organize work, lead concurrent projects, and ensure timelines are met.
• Hold vendors and contractors to a high standard while making certain projects are completed on time.
• Experience in delivering and demanding a high level of customer service.
• Must be able to discuss challenges and changes with clients and vendors.
• Experience in developing maintenance programs and schedules.
• Proficient in Excel, Word, Outlook, keyboarding, and internet research.
• Salesforce (or other CRM software) experience is preferred.

Cultural Fit:

Exhibit the Block Core Values of Integrity, Honor, Together, and Growth. Make choices that contribute to the development and reinforcement of the core values. 

Qualifications:

Education: Bachelor’s degree in Project Management, Logistics or Supply Chain Management or equivalent experience, preferred.

Experience: Three years’ experience in Project Management, Logistics, or Supply Chain Function, preferred.

Skill Requirements:

• Personal Skills: Ability to be assertive and make decisions.
• Computer Skills: Proficient in Excel, Word, Outlook, keyboarding, and the internet. SAP and Salesforce experience is preferred.
• Communication Skills: interpersonal, negotiation, telephone, writing, and listening. Must be able to discuss “bad news” with clients and vendors.
• Analytical skills with the ability to evaluate need, identify options, and negotiate price.
• Ability to work independently and make business related decisions.
• The ability to lead and direct others/projects.
• Problem Solving.
• Maintaining confidentiality.

Immediate Supervisor: Project Manager Team Lead

Supervisory Responsibilities: This position requires self-supervision.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Benefits and Perks

We live out our mission, People Matter, through the care and benefits we provide our team. 

Health, Vision, Dental & More: Competitive insurance coverage including - medical, dental, and vision coverage. 

Paid Time Off: Full-time team members start at 19 days of PTO and receive “People Matter” days for volunteering in your community.

Profit Sharing:  Bonuses based on meeting company profitability goals.

Investment Plan/Budgeting: Investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.

Tuition Assistance:  After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.

Paid Parental Leave: Up to three weeks of paid parental leave following a qualified Family and Medical Leave Act (FMLA) qualified and approved leave.

Environment: Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.

Salary : $1,000 - $2,500