What are the responsibilities and job description for the Onboarding Specialist position at Bloomerang?
A company is looking for an Onboarding Specialist to facilitate customer onboarding and training for their software products.Key ResponsibilitiesManage the customers' Getting Started JourneyConduct 1 : 1 virtual follow-up sessions to ensure understanding of learning contentAct as a point of contact throughout the Customer Getting Started JourneyRequired Qualifications1 years of experience supporting SaaS CRM onboarding and trainingStrong organization skills with the ability to prioritize tasksStrong technical proficiency and ability to learn new software products quicklyExperience serving as the primary contact between internal and external stakeholdersSkilled in using Excel for reviewing and troubleshooting customer data import files
