Director of Student Success Programs

IMPORTANT APPLICATION INSTRUCTIONS: Upload Resume or Curriculum Vitae for automatic population of information to the application. The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application. Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate. In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents. Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application. Job Description SUMMARY: Reporting to the Vice Chancellor for Academic Affairs, the Director of Student Success Programs provides leadership and oversees the units that support student success. This position develops academic student success initiatives to increase retention, graduation rates and career goals for all students. The Director is responsible for envisioning and building the unit within Academic Affairs and forge a strong partnership with all constituents at Montclair State University. The Director directly supervises the Center for Student Success which includes oversight of the following departments: Center for Academic Advising and Career Education (CAACE); Educational Opportunity Fund (EOF), TRIO Student Support Services (SSS) Program; the TRIO McNair Scholar Program, and Office of Tutoring, Writing, and Academic Support Services (OTWASS). PRINCIPAL DUTIES AND RESPONSIBILITIES: Oversee the implementation and success of all departments within the auspices of the Center for Student Success in concert with the College's mission and resources. Lead assessment and continuous improvement for all CSS initiatives and reporting areas. Implement a first year, sophomore, junior and senior experience with focus on academic advisement and student success. Provide leadership to improve student retention, degree completion, career preparation and post graduate success. Ensure one-on-one student success coaching sessions with students from year one to year 4 and beyond. Oversee efforts by Student Success Coaches to promote student self-awareness, career exploration, professional development, and academic planning. Manage relationships with constituents: faculty, alumni, staff, employers, deans, division chairs, trustees and vice presidents. Work with the Registrar to serve as the campus advocate for students. Develop department goals, assessments of services, student learning outcomes, and analytical reports. Work closely with Admissions and Enrollment Management in support of student recruitment and retention including summer program initiatives, outreach to prospective and returning students, and related roles. Implement and manage various technologies, software, and on-line databases as well as Starfish to support the delivery of effective academic and coaching services to students. Manage the department's budget and secure funding sources to supplement the College's financial support. Perform other duties as assigned Management retains the right to add or change job duties at any time. QUALIFICATIONS: REQUIRED: Master's degree from accredited college or university in Higher Education or related field; A minimum of five years of leadership experience at the Director level (Assistant/Associate Director or Director) in student success and retention with experience in student success programs and campus wide initiatives Experience in Career Services and Academic Advising Evidence of leadership in decision-making, performance management, and problem-solving Experience working with first generation, underserved student populations Experience working with professional academic advisors and TRIO programs Proven ability to deliver services in the functional areas of student support services, which include advising, career services, tutoring, coaching and mentoring Ability and willingness to learn new student and staff information systems as they are implemented. PREFERRED: Doctoral degree PROCEDURE FOR CANDIDACY Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions. Department BC_Vice Chancellor for Academic Affairs Position Type Administrative Contact Information: For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu. EEO/AA Statement Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the website at www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/ Title IX and 34 C.F.R. 106 Policy Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/ About Us With a proud history and a vibrant future, Montclair State University is one of New Jersey’s most diverse and dynamic institutions of higher education. One of four public research institutions in the state, and the second largest, Montclair State is a designated R2 Doctoral Research University by the Carnegie Classification of Institutions of Higher Education. Located 12 miles west of New York City on a 252-acre suburban campus which boasts modern, state-of-the-art facilities complemented by green spaces, public plazas and striking Spanish Mission architecture, and a spectacular view of the New York City skyline. The University offers a comprehensive range of undergraduate and graduate programs through 10 colleges and schools. With a student body of 21,000 undergraduate and graduate students from 22 states and 13 countries, the University has an expansive campus life with on-campus residential capacity of 5,300, more than 120 student organizations, and 18 NCAA Division III athletic teams. The dynamic diversity of the University’s community has been acknowledged by the U.S. Department of Education through its recognition of Montclair State as a Hispanic-Serving Institution (HSI), and by Diverse Issues in Higher Education as a “Top Degree Producer” among institutions that confer the most degrees to minority students. Montclair State University is proud to be committed to the principle of equal employment opportunity and does not discriminate in its recruitment and employment practices. The University is an inclusive, richly diverse community that fosters mutual respect, tolerance and understanding among all students and employees.

Salary : $85,600 - $108,000