What are the responsibilities and job description for the Delivery Specialist/Customer Relations position at Bloomington Normal Auto Mall?
Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we currently have 9 dealerships consisting of 15 different franchises and approximately 500 employees. We have a strong presence in the Chicagoland area with 7 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.
We are currently searching for an experienced Delivery Specialist/ Customer Relations Associate to work in our Bloomington location store. Having experience in wholesale or retail automotive sales would be ideal. We are looking for someone with high energy and a strong passion for customer satisfaction. We have a beautiful dealership and you'd be working around some of the most prestigious franchises in the market... Mercedes Benz, Audi, Subaru, Lincoln & VW. We can offer a competitive pay plan and an excellent benefit package.
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Health, Dental & Vision Insurance
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BCBS Health & Wellness Discounts/Programs
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Life Insurance
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401(k)
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Paid time off / Vacation
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Growth / Advancement Opportunities
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Employee Vehicle Purchase Policy
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Above Average Industry Pay
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Publicly traded organization / stability
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Employee referral bonuses
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New & CPO vehicle deliveries
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Know ins & outs of all vehicles (including apps & subscriptions)
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Love Encore Re-deliveries
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Subari Love Promise Coordinator
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RDR's / CDK knowledge
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CSI management
- Ensure Customer Satisfaction
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Product knowledge/function is key with all the different vehicles on a daily basis
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Maintaining daily contact target/appointment target
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Must be able to contribute to positive team environment
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Strong vehicle technology understanding
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Excellent telephone skills
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Self- Motivated and Energetic
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Strong organizational skills with the ability to multitask and meet daily goals
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Follow up with customers effectively
- Patience
- Reliable
