What are the responsibilities and job description for the Technical Support Technician position at Blue Collar Services?
Job Title: Technical Support Technician
Location: Belle Glade, Florida (Office-based)
Job Type: Full-Time
Location: Belle Glade, Florida (Office-based)
Job Type: Full-Time
Job Description:
We are seeking a skilled Technical Support Technician to troubleshoot and resolve issues with automated machinery, including VFDs, servo motors, and related systems. This role involves providing technical support, interpreting machine logic and code, and assisting customers with wiring and electrical issues. Field experience is a plus, but the focus is on in-office support.
We are seeking a skilled Technical Support Technician to troubleshoot and resolve issues with automated machinery, including VFDs, servo motors, and related systems. This role involves providing technical support, interpreting machine logic and code, and assisting customers with wiring and electrical issues. Field experience is a plus, but the focus is on in-office support.
Key Responsibilities:
- Diagnose and resolve issues with automated machinery.
- Troubleshoot and repair systems involving VFDs, servo motors, and servo drives.
- Analyze machine logic, code, and blueprints to resolve problems.
- Document support interactions and maintain a technical database.
- Update technical drawings and manuals as needed.
- Collaborate with engineering and production teams to address recurring issues.
- Assist with wiring electrical panels and assembling machinery when required.
Requirements:
- High school diploma or GED (technical associate degree preferred).
- Previous experience in technical support for automated machinery.
- Proficiency in troubleshooting VFDs, servo systems, wiring, and electrical theory.
- Ability to interpret technical drawings and blueprints.
- Strong problem-solving and customer service skills.
- Valid driver's license and reliable transportation for occasional travel.
- Availability: Monday to Friday, 9 AM–5:30 PM.
Preferred Qualifications:
- Experience with CNC router tables or sign-making machinery.
- Background in wiring and assembling industrial machinery.
- Field service experience in automated machinery.
Compensation & Benefits:
- Hourly wage: $22–$30 (based on experience).
- Health, dental, vision, and life insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Travel expenses covered during customer visits.
If you have the technical expertise and dedication to exceptional support skills, we encourage you to apply.
Equal Opportunity Employer:
We value diversity and welcome applications from all qualified individuals.
We value diversity and welcome applications from all qualified individuals.
Salary : $22 - $30
