What are the responsibilities and job description for the Payment Recovery Correspondent position at Blue Cross and Blue Shield of Kansas?
The Payment Recovery Correspondent will analyze and determine the corrective action required to administer proper collection procedures for claims that have been previously processed incorrectly for all lines of business and product types, using written and telephone correspondence.
“This position is required to work onsite at our Topeka campus. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”
Why Join Us?
“This position is required to work onsite at our Topeka campus. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”
Why Join Us?
- Family Comes First: Total rewards package that promotes the idea of family first for all employees; including paid time off and family first leave.
- Professional Growth Opportunities: Advance your career with ongoing training and development programs both through our internal Blue University and external opportunities.
- Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
- Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
- Stability: 80 years of commitment, compassion, and community
- Lead and Inspire: Guide and mentor your team to achieve their full potential and success.
- Balance: paid vacation and sick leave with paid maternity and paternity available immediately upon hire
- Real World Experience: You will work hand in hand with our team in learning our business and applying your classroom learning.
- Networking Opportunities: Participate in our corporate intern program and network with other interns at BCBSKS to enhance your learning opportunity.
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.
Compensation
$20.42- $24.30
Non- Exempt 11
- Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training.
What you’ll do
Responsibilities:
- Conduct audits of claims processed to assure adherence to processing policies and guidelines.
- Pursue and manage recovery of overpayments and apply recoveries.
- Collaborates between the Claims and the Finance departments to ensure the proper accounting of returned checks, proper addresses for providers, collections of outstanding overpayments, replacement checks, and refunds.
- Generates Collection Letters for all lines of business.
- Research ACES/CSI, eligibility, history, and purged history, to identify the claim(s) that need adjusted upon receipt of an unidentified refund check.
- Create and route CSI/OTIS & Image to other areas for claim adjustments.
- Update the Workday system with the appropriate transactions to close open payments, debits, and credits to keep corporate accounting in balance.
- Respond to telephone and written inquiries in a courteous, timely, and accurate manner for both internal and external customers.
What you need
Knowledge/Skills/Abilities
- Working independently and as a team member.
- Ability and interest in working accurately with mathematics.
- Good written and oral communication skills.
- Have a record of a low number of unscheduled absences.
Education and Experience:
- High School graduate or equivalent is required.
- One year claims experience or One year experience with BCBSKS Customer Service.
Physical Requirements
Requires constant and intense concentration to complete job functions with intermittent interruptions. Work is onsite only and requires keying at a P.C. up to 85% of the day.
Benefits & Perks
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Base pay is only one component of your competitive Total Rewards package:
- Incentive pay program (EPIP)
- Health/Vision/Dental insurance
- 6 weeks paid parental leave for new mothers and fathers
- Fertility/Adoption assistance
- 2 weeks paid caregiver leave
- 5% 401(k) plan matching
- Tuition reimbursement
- Health & fitness benefits, discounts and resources
Our Commitment to Diversity, Equity, Inclusion, and Belonging
At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB), where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.
We believe that embracing diversity and authentically promoting inclusion, equity, and belonging among our team members is crucial to our collective success. By intentionally recruiting, developing, and retaining a diverse pool of talent, we cultivate an environment where everyone feels valued, heard, and empowered to contribute. Accommodations are available for applicants with disabilities upon request, ensuring an inclusive and accessible hiring process for all.
Salary : $20 - $24
