What are the responsibilities and job description for the Scrum Master position at Blue Cross and Blue Shield of Kansas?
Blue Cross and Blue Shield of Kansas is looking to add to our Project Management office and has an opportunity for a Scrum Master. This position is a dedicated facilitator and servant leader, coaching and guiding technical and non-technical teams in the successful delivery of quality solutions related to project and non-project work utilizing Blue Cross Blues Shield of Kansas (BCBSKS)-standard processes. The SM is responsible for removing obstacles, ensuring team collaboration, and promoting continuous improvement to maximize the team’s productivity and efficiency. This position reports to the Team Lead Project Management.
“This position is eligible to work remotely (8 or less days a month onsite) or hybrid (9 or more days a month onsite) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”
“This position is eligible to work remotely (8 or less days a month onsite) or hybrid (9 or more days a month onsite) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.
Why Join Us?
- Family Comes First: Total rewards package that promotes the idea of family first for all employees; including paid time off and family first leave.
- Professional Growth Opportunities: Advance your career with ongoing training and development programs both through our internal Blue University and external opportunities.
- Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
- Trust: Work for one of the most trusted companies in Kansas.
Compensation
$92,000 - $109,000
Exempt Grade IT&S 16
- Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.
What you’ll do
- Facilitating Agile Events: Lead and facilitate effective team work-management ceremonies: Daily Scrum, Backlog Grooming, Sprint Review, Sprint Planning, Sprint Retrospective, and 12 -week cycle planning. Responsible for regularly representing team process challenges in the Scrum Master Community of Practice meetings.
- Team Dynamics: Collaborates with the Project Management Office (PMO) Team Lead, Manager, and Big Room Planning (BRP) manager to assure team-level processes remain in sync with BRP and PMO processes to meet defined milestones, priorities, and organizational objectives. Work with other SMs to share knowledge and drive improvement across the team.
- Coaching the Team: Coach new and existing team members (including Product Owners) on the organization's standard work management processes, including requirements expression, estimation, prioritization/sequencing, and capacity planning. Promote a mindset of continuous improvement and learning. Identify and remove obstacles that hinder progress.
- Collaboration: Ensure effective collaboration with team members, Product Owners, leadership, and the PMO, managing stakeholder expectations, and continuous improvement opportunities. Coordinate with other teams and supports the team efforts in the organization to improve communication.
- Tracking & Reporting: Monitor team performance metrics to ensure the team is on track to meet goals. Provide transparent, data-driven insights to leadership and stakeholders regarding team progress and challenges.
What you need
- Bachelor's degree in computer science, information systems, business administration, engineering or related field.
- In lieu of degree, minimum of 4 years' experience in Agile, mixed-methodology environments or in a ScrumMaster position.
- Minimum of 2 years in a ScrumMaster position.
- Ability to sit for extended periods, frequently use a keyboard and mouse, and occasionally lift and carry 12-week iteration planning supplies up to twenty pounds.
- Ability to stand for longer periods of time supporting Big Room Planning setup and execution days.
- Deep Understanding of project management methodologies: iterative planning and execution techniques (i.e.: Agile (Scrum, SAFe, and Kanban), Waterfall, Lean, etc.), including Strong understanding of testing methodologies, deployment management, production defects and support processes.
- Servant Leadership: Demonstrated servant leadership abilities to effectively facilitate Agile ceremonies: Standups, Backlog Grooming, Sprint Review, Sprint Planning, Sprint Retrospective, and 12 -week cycle planning supporting multiple teams. Ability to foster trust and openness in challenging situations.
- Communication Skills: Excellent verbal and written communication skills. Excellent ability to facilitate discussions and manage conflict. Actively listens to the needs of the team and stakeholders.
- Collaboration: Proven ability to work independently, cross-functionally, and collaboratively to effectively solve problems, drive continuous improvement, while maintaining focus on delivering business value.
- Data-Driven Decision Making: Strong understanding of statistical and analytical problem solving and research skills. Ability to assess complex information easily, with an understanding of key metrics to use data to guide decisions.
- Coaching: Encourage the team to be self-organizing, fostering autonomy while providing guidance when necessary. Remains current on team work status.
- Plans & Aligns: Excellent organization, time management, negotiation, delegation, and decision-making abilities to properly support multiple teams. Help the team stay organized with clear goals and timelines.
Bonus if you have
- ScrumMaster certification (CSM, PSM, or equivalent) preferred.
- Experience with business analysis, system design, programming, and testing techniques is preferred.
Benefits & Perks
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Base pay is only one component of your competitive Total Rewards package:
- Incentive pay program (EPIP)
- Health/Vision/Dental insurance
- 6 weeks paid parental leave for new mothers and fathers
- Fertility/Adoption assistance
- 2 weeks paid caregiver leave
- 5% 401(k) plan matching
- Tuition reimbursement
- Health & fitness benefits, discounts and resources
Our Commitment to Diversity, Equity, Inclusion, and Belonging
At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB), where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.
We believe that embracing diversity and authentically promoting inclusion, equity, and belonging among our team members is crucial to our collective success. By intentionally recruiting, developing, and retaining a diverse pool of talent, we cultivate an environment where everyone feels valued, heard, and empowered to contribute. Accommodations are available for applicants with disabilities upon request, ensuring an inclusive and accessible hiring process for all.
Salary : $92,000 - $109,000
