What are the responsibilities and job description for the Application Support Specialist position at Blue Cross & Blue Shield of Mississippi?
Healthy Careers Start Here
At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle.
Job Summary – The Application Support Specialist is responsible for providing application support, and training for purchased software applications. The incumbent will also participate in the purchase process for new applications to ensure products meet company guidelines and expectations. The Application Support Specialist will manage vendor support contact before, during, and after purchase as well as work closely with Server Engineers, Network Engineers, Information Security and other teams to address issues or concerns with applications.
Job-Specific Requirements:
- A Bachelor of Science in Computer Science, Math, or related field required
- 2 years’ experience working in a technology support role required
- Excellent knowledge of Microsoft Office tools
- Strong interpersonal, communication, facilitation, and negotiation skills required
- Must work with a high degree of accuracy and attention to detail keeping quality results as the central focus of all work
- Excellent organizational and customer service skills
- Great written and verbal communication skills
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
