Receptionist

Receptionist

Blue Cross & Blue Shield of Rhode Island, 500 Exchange Street, Providence, Rhode Island, United States of America Req #1968 Wednesday, July 10, 2024

Please email if you are a candidate seeking a reasonable accommodation for the application and / or interview process.

Location : In-office

Compensation : $ - $

Jump into the new world of health insurance :

At Blue Cross & Blue Shield of Rhode Island (BCBSRI), our business is healthcare. But our focus is on improving lives. Be part of a team that is large enough to make a difference but small enough to be innovative.

Work in a rapidly changing field. Take a chance to be creative. Move outside the status quo. Shape new ideas with the power of a national brand behind you.

Join others who know diversity is strength :

We appreciate and celebrate everything that makes us unique : age, national origin, citizenship status, perspectives, experiences, physical or mental disability, military status, race, ethnicity, religion, gender, sexual orientation, gender identity and / or expression.

Our diversity strengthens us as an organization and helps us better serve an increasingly diverse Rhode Island population.

Why this job matters :

Greet and provide support to customers, triage incoming calls, schedule appointments, order supplies and provide general administrative support services to retail staff.

What you will do :

• Greet and triage all in-person customers and incoming calls to appropriate staff (sales, service, group, corporate).
• Schedule customer appointments for retail staff.
• Responsible for office supply ordering and material inventory.
• Record and track premium payment
• Provide technical assistance to customer including kiosk and web registration support.
• Maintain logs of customer sign-ins and traffic. Maintain calendar of monthly store events and track participation.
• Monitor fax and mailboxes.
• Assist with monthly reporting.
• Perform other duties as assigned.

What you need to succeed :

• High school degree or an equivalent combination of education and experience
• Up to two years’ experience in a receptionist or administrative support role
• Computer navigation skills
• Written and verbal communications skills
• Time management skills
• Ability to collect and organize data
• Ability to work independently

Extras :

Working knowledge of Microsoft Office including Excel, and Word

Location :

BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work / life balance and offer the following schedules, based on role :

• In-office : onsite 5 days per week
• Hybrid : onsite 2-4 days per week
• Remote : onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department : Arizona, Florida, Georgia, Louisiana, North Carolina, Oklahoma, South Carolina, Texas, Rhode Island, Massachusetts, Connecticut and Virginia.

At Blue Cross & Blue Shield of Rhode Island (BCBSRI), diversity and inclusion are central to our core values and strengthen our ability to meet the challenges of today's healthcare industry.

BCBSRI is an equal opportunity, affirmative action employer. We provide equal opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression.

The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression.

Please visit to view the "EEO is the Law" poster.

Other details

• Pay Type Hourly
• Blue Cross & Blue Shield of Rhode Island, 500 Exchange Street, Providence, Rhode Island, United States of America

Last updated : 2024-07-11

Salary : $20 - $24