What are the responsibilities and job description for the Server Captain position at BLUE MEZZE BAR?
Job Overview
We are seeking a dedicated and experienced Captain to join our team in delivering exceptional dining experiences. The Captain will be responsible for overseeing the dining room operations, ensuring that guests receive outstanding service while maintaining a high standard of food quality and presentation. This role requires strong leadership skills, a passion for fine dining, and the ability to manage guest relations effectively.
Responsibilities
- Lead and coordinate the front-of-house staff to ensure smooth service during meal periods.
- Provide excellent guest relations by addressing customer inquiries, concerns, and feedback promptly and professionally.
- Oversee food handling procedures to ensure compliance with health and safety regulations.
- Manage table assignments and reservations to optimize seating arrangements.
- Collaborate with the kitchen staff to ensure timely food preparation and delivery.
- Utilize POS systems for order processing and payment transactions accurately.
- Train new staff on service standards, menu offerings, and customer service protocols.
- Assist in sales initiatives by promoting menu specials and upselling additional items.
- Maintain cleanliness and organization of the dining area throughout service.
Requirements
- Previous experience in a fine dining environment is preferred.
- Strong knowledge of food handling practices and kitchen operations.
- Excellent customer service skills with a focus on guest satisfaction.
- Proficient in math skills for handling transactions and managing tips.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong communication skills to effectively interact with guests and team members.
- Experience with POS systems is a plus.
- A positive attitude, strong work ethic, and willingness to help others are essential.
Join our team as a Captain where you can showcase your leadership abilities while providing an unforgettable experience for our guests!
Job Type: Full-time
Pay: $18.00 - $27.21 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
Ability to Commute:
- New York, NY 10075 (Required)
Ability to Relocate:
- New York, NY 10075: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $27