Network IT Administrator

WHAT WE ARE LOOKING FOR: We are seeking a punctual, detail-oriented individual who thrives in a fast-paced environment and is excited for an opportunity to provide a guest with an experience that is beyond their expectations and creates a guest for life. The ideal candidate will provide technical support and troubleshooting for various hardware and software applications, ensuring optimal performance and user satisfaction. You will act as a liaison between users and technical teams, resolving issues and implementing solutions.

REQUIREMENTS:

• College degree and/or advanced studies in the field of IT networking, security, or programming.
• Proven experience as a Network Administrator or in a similar role.
• Must have VMware vSphere environment, including ESXi hosts and vCenter Server experience. 
• Must have experience managing and maintaining Windows Active Directories, including user accounts, permissions, and policies.
• Must have strong understanding and experience with networking protocols (TCP/IP, DNS, DHCP) and technologies (LAN, WAN, VPN).
• Cisco switching experience. (CCNA preferred.)
• Experience with PowerShell scripting for automation tasks.
• Problem solving, organizational and communication skills required (verbal and written).
• A minimum of 3 or more years’ experience managing systems and networks in a corporate environment.
• Requires ability to work in a 24x7 environment with on-call shifts.
• This position is an on site position. No remote work available. 

WHAT YOU CAN EXPECT:

• Support Cisco switch architecture and configurations.
• Monitor, configure, and manage VMware vSphere environments, including ESXi hosts and vCenter Server.
• Manage and maintain Windows Active Directory, including user accounts, permissions and policies.
• Maintain detailed documentation of procedures, SOP’s and policies pertaining to LAN/WAN structures, IT usage policy, process instructions, network map, computer inventory, PCI and other regulatory requirements.
• Assist in maintaining all support aspects of Property Management System (PMS), Ticketing POS, Food & Beverage POS, Retail POS, eCommerce, CCTV systems, music systems, wireless infrastructure and many other technology and operational systems.
• Use daily and seasonal checklists to maintain systems and install seasonal equipment locations. Function as tier 2 support, maintain help desk ticket system and mentor other Information Technology staff to support the Company’s network infrastructure.
• Ensure proper backup and disaster recovery strategies are in place for virtual machines and critical network configurations.
• Provide outstanding support for all guests and users via methods including, over-the-phone, chat, email, ticketing systems and in-person.
• Use innovative IT solutions to correlate with the needs and direction of our company.
• Adhere to critical timelines to complete tasks and prevent downtime or loss of revenue.

WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!

WHY IT’S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect.

This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.

Job offers are contingent upon successful completion of a drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.